Malinga W
4. Oktober 2024
I had high expectations for this “heritage property,” but unfortunately, it was a letdown. First, the drainage system is a disaster—it simply doesn’t work. Be prepared for bathroom issues during your stay. The worst part, though, is the location. It’s right next to train tracks, and let me tell you, good luck getting any sleep with trains roaring past at all hours. If you’re after peace and tranquility, this is definitely not the place. Now, be very careful when booking because the cancellation policies are extremely strict. They seem far more focused on squeezing every penny out of their guests than actually providing good service. Despite the hotel being barely 30% full, there’s zero flexibility or consideration. Don’t expect any understanding from management either—George, in particular, made sure that every detail of their penny-pinching policies was enforced to the letter, leaving no room for discussion. It’s unfortunate to say, but the KK Collection seems more interested in protecting their bottom line than in ensuring guests have a pleasant experience.
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