Red Roof Inn & Suites Philadelphia - Bellmawr

We arrived around 10pm on a Friday night to discover a long check in line and a hotel that was in the process of selling out for the evening. We had a reservation, but waited about a half hour to check in due to several folks in front of us checking for available rooms. Our wait was a minor annoyance, but nothing compared to the two black men immediately ahead of us who were in the middle of checking in with a junior staffer when a manager arrived and instantly declared, “We have no rooms, sold out, you can leave now.” That the men were most of the way through check-in, were about to hand over a credit card, and that the manager hadn’t looked at papers, the computer, or anything else made clear that what the manager was saying was untrue; that we were greeted with a smile moments after that incident and waved on to our room with no worries, obviously because we’re white, was a very ugly feeling. When we got to it, our room was fairly clean and had a comfortable king bed, as well as a large desk and nice fairly high ceilings. However, the room was definitely starting to show its age. Floor panels were separating, the sink had a crack in it, there was a hole in the wall behind the TV and our non-smoking room smelled like stale smoke. The hotel overall was very...okay. Common areas of the hotel were a bit dirty, with debris and dust in the hallway. We woke up the next morning to the sound of vomiting upstairs. The location is excellent for travel, but is nonetheless not in the greatest part of town. While there’s a 24 hour Dunkin Donuts across the street and super-convenient access to the New Jersey Turnpike, we wouldn’t recommend hanging outside too long after dark. Our room was reasonably cheap when we reserved ahead, but we also noted that people coming in off the street ended up paying triple what we did for the last remaining suites. Not recommended if you’re looking for a last-minute stop – or if you’re a minority and don’t want to deal with discrimination.

After breaking down on the Jersey Turnpike, we were brought to this neighborhood for the night. The gentleman at the front desk, was polite and professional. The room was tidy, but the smell of cigarettes was very strong, even though it was a non smoking room. walls are so thin, I could hear every word from the girls complaining about their.....dates earlier? AAA picked us up before 10pm so we didn't stay.

They gave me be bugs. It told me weeks to get them out of my house. Nasty place to stay. Dirty rooms and terrible management. The management is rude and should not be in hospitality. I had to learn the hard way why there rating is so low.

During Thanksgiving week, I tried to check in and was told my reservation was cancelled that morning due to credit card, but it was a prepaid reservation booked with getaroom.com. I was told by the manager there was a room available but that I would need to make payment.