Candlewood Suites Baytown

I booked this hotel for one night online and reviews were generally good. However, the stove didn’t work, the hairdryer was broken, the microwave also. There were only 2 towels in the suite and to get more towels we would have had to “exchange” our towels. I sent a complaint to the online concierge and he/she said they would report it to the manager. Corporate should be aware of how bad their hotel is being run. Choose another hotel!

at one point and time i thought this hotel was a nice hotel, but all that has changed. the hotel really doesn't care about BLACKS staying there. they will go into your room Unannounced and without you knowing. they will wait until you leave out of the room and go in right behind you looking into your personal stuff etc. they will lie too and say they are doing room checks 2 make sure everything is working. the front desk have told all housekeepers not 2 serve the rooms with blacks staying in them. they watch all black folks very close. they have not given me my points from any of my stays. if you are a black person do not stay at this hotel. they will throw you out and don't care if you have somewhere 2 go are not. they will put u out for all major events, and they don't care. if you are in the Baytown TX area are passing thru and your black do not stay at this hotel. you will be lied too and miss treated.