Hotels in der Nähe von Batangas Port, Batangas City

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Arrived late, tired, happy to shower and sleep... To realize there's no water in the shower. Asked the reception, after checking for 15 minutes, they told us it's normal because of low water pressure, that we should try again around 3am (!!!). Too late to change hotel and already paid over booking.com, so no refund... We are going to bed quote unhappy and smelly!

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

Freundlich und unterkunftsfähig staff.The place is so clean and cozy. Perfect location. I have a easy and comfortable stay. Well maintained hotel. Nice room and highly recommended. So far it is a 5/5 for nice service and a great stay ...Overall high five! .. Ich und meine Freunde freuen sich auf die Reservierung wieder 👏👏🤩🤩

The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.