Finde Hotels in Basildon

We stayed 1 night while visiting family. The room was a reasonable size, comfortable bed, and clean environment. There was a wedding in our first evening but we were not disturbed by any noise. Breakfast was really good but expensive for a buffet style breakfast. Parking is quite tricky given that the area is busy. We became members to get it free. The desk clerk was very quick and organised. Unfortunately, the morning after the wedding, there was a smell of vomit outside the main door.

My husband and I stayed here Friday 17/5/24 and Saturday 18/5/24 in a comfy room. We had other family and friends staying in various rooms, as we had all travelled from the North West to attend a family wedding on the Saturday - around 18 of us in total, including the bridegroom. The village of Horndon-on-the-Hill is stunning, medieval and picturesque, and the Bell Inn is full of historical charm (even though a witch was burned right here in the 16th century!) Now for the rooms. Clean, modern and reasonably well equipped, although the very firm bed in our High Wire room has given me terminal backache! Lovely toiletries provided in the bathroom (we brought our own) - but that was the extent of the generosity! Milk for tea/coffee was in very short supply, 3 small capsules of skimmed milk when we arrived, and a packet of biscuits containing 2 biscuits ( one each)! Our son, daughter-in-law and their two teenaged children were in the family room with the spiral staircase - they had been gifted 4 little capsules of milk for the 4 of them and our daughter-in -law thought it likely that she may become the second victim to be burned at the stake for daring to request extra milk! It was a case of “well how many DO you want?” in quite a belligerent tone. Four of our friends arrived later in the evening, and two of them had just set down their cases in their room when the fire alarm sounded. The same member of staff who had dealt with our daughter-in-law’s milk request came to look for what had caused the alarm, and again, in a belligerent tone, she asked “have you been using the iron” to which my friend replied “we have only just arrived!” This lady (manageress or whatever she is), needs to improve her hospitality skills, and to realise that when guests have been travelling for possibly many hours through the Friday traffic, they don’t wish to be greeted with the type of attitude she has, abrasiveness has no place in the hospitality business. Our cleaning ladies were lovely and provided us with extra milk etc. on request. Breakfast - ours was okay, but one of our group received her poached eggs sporting a large hair. She sent it back, then received undercooked eggs, which she didn’t eat but paid for anyway - she is an elderly lady who didn’t “like” to send her eggs back a second time. The Bell Inn is a lovely, quirky atmospheric establishment set in stunning countryside, and it could be perfect with a few simple tweaks.

Wir stiegen in die Wohnung für ein Bit zu essen auf unserem Weg nach Hause, und ich bin sehr froh, dass wir es getan haben! Der Service war an der Stelle, wir mussten nicht zu lange warten, um serviert zu werden, obwohl es beschäftigt war, die Mitarbeiter waren freundlich und aufmerksam überall. Das Essen kam schnell und war lecker, wir haben unsere Platten geräuchert! Wir können nicht empfehlen, wir werden zurückgehen.

We were very happy with our accommodation very clean the bed slightly hard but still able to have a good night sleep, only criticism is the hotel is looking tired and could to with some TLC but we would stay again everyone was friendly and helpful on the hole a great stay

Das Frühstückszimmer war hervorragend, und wir schätzten die Qualität der Matratze und geräumige Bad, die komfortabel zwei beherbergt. Allerdings hatte Zimmer 12A anhaltende mechanische Lärme, möglicherweise aus der Pipe, dass störte Schlaf, vor allem als ich ein leichter Schlafer bin. Was den Spa betrifft, waren wir überrascht von der £10 pro Stunde Gebühr, etwas, was wir nicht informiert wurden, wenn wir über eine Website von Dritten buchen, vielleicht ist es auf der offiziellen Website. Wir haben in anderen Spa-Hotels wie dem Royal Leonard geblieben, wo der Zugang zu Einrichtungen enthalten war. Zusätzlich war die 50-Pfund-Halte verwirrend. Wir wurden gesagt, dass es Zimmergebühren abdecken würde, aber bei der Abfertigung, wir wurden getrennt für Frühstück gezahlt, und die Haltestelle ist nach 5+ Arbeitstagen noch nicht freigegeben. Diese Verzögerung hat ungünstig. Insgesamt, während wir die Aspekte unseres Aufenthalts genossen, erwarteten wir etwas mehr Wert für das, was wir gezahlt haben, insbesondere für meine Partners Geburtstagsfeier.