W Punta de Mita

Great room ocean views and service. You can hear the sounds of the ocean as you sleep. Much thanks to Carlos at the front desk for the upgraded room and the nice complimentary Paloma cocktail. Leo the bell man was awesome and explained how to get around the resort. Dinner at Venazu was great. Excellent service from the staff and our waitress Gabi was fantastic.

Magical, Bohemian, Impeccable! Top W Resort property across the portfolio. Grounds blend beach and jungle—a place to chill and unwind. The team, across the board, is top-notch. Fernanda at the front desk and Hector as concierge, but quite frankly, they are a team dedicated to "Whatever, Whenever"! Chef Manuel Medina at the restaurant Spice Market will blow your mind. The dishes are a fusion of the Asian world, and I can say that on my travels, these are the most creative, tasty, and delectable bites in a vibey Asian setting. Pack your bags and experience this extraordinary resort.

AMAZING. We hosted our wedding here this past week and it was perfect! The service was outstanding, the food was excellent and all of our guests had a vacation that will be hard to beat. From Philippe at breakfast in the morning, to Armando by the pool, to Diego the f&b manager to our amazing event coordinator, Alondra, everything was just perfect. I want to go back already!!

This resort is an older facility which has some quirks and could use a complete renovation. But the warm and helpful staff, and excellent food and drink, make this a destination not to be missed. I’ve travelled extensively and I have never experienced the level of hospitality and genuine desire to please, except maybe at The Breakers in Palm Beach. Don’t expect luxury in the infrastructure, but do expect indulgence in every other way.

Wonderful small-medium size resort with amazing guest-service. Quiet beach and two pools that were uncrowded in September. Both restaurants on-site were delicious - we are all of our breakfasts and two dinners at the Mexican restaurants and we’re never disappointed. The staff were so friendly and helpful. Hope to be back soon!

I had my flight cancelled last minute by Viva Aerobus. I immediately called the hotel to let them know about this unexpected totally out of my control event. I asked if they could please cancel my reservation without any charge. I hit a wall. Zero empathy zero flexibility, nothing. I then asked for a voucher to come back later, and the rules for something like that make it practically impossible to take. I will never ever ever come back to this hotel EVER. In times like this (Moments of truth) you make or break a customer's loyalty. Good bye...

The best 5 star hotel in the area for under $600 per night. Great service, amazing design and perfect location. Spa was great along with detox massage. Food was amazing at Spice market! I put W on very top with Four season and St Regis in the area. Those just cost more and four season has slightly better view for suits.

I’ve been exclusively staying at Marriott properties for years now and this is one of the best. It is such a unique and beautiful resort which upholds the W hotel standards of quality in every feature of the rooms and amenities. First, the staff couldn’t have been more friendly and helpful. They took care of everything during the check-in process which also included a complementary cocktail. We were there to celebrate our anniversary and they were so kind in celebrating us with celebratory desserts. The food was top notch from the pool side restaurant to the Spice Market and main restaurant Venazu. The hallmark of this resort is the Chevy pickup yards from the beach that serves ceviche all day. We spent most of our time lounging by the pool in their many cabanas and pool loungers which are included with no extra cost to reserve. The staff were attentive and even provided popsicles and samples of the drink of the day. There is no need to be worried about water as the staff provided our room with bottles for both drinking and brushing our teeth multiple times a day. The one negative is that the spa and fitness center are quite far and at the top of the hill from the main part of the resort. But, they were very quick with providing a golf cart to transport us there when needed. It is also about a 45-50 minute drive from the airport. We used private transportation but the hotel will arrange a ride for a fee. Round trip is about $220-$250.