Gastnutzer
31. Januar 2023
So we decided to choose this place for my birthday, and honestly the worst choice in history. Ultimately we checked out after the first night and moved on to another hotel. Reasons why - 1. The breakfast was so poorly kept with such less options. The fruits like watermelon were kept on room temperature like never have I come across such a bad array of food choices. 2. The room was extremely poorly maintained , the floor had to be dusted after we just checked-in, how does your housekeeper inspect a room without checking basics? 3. The room was supposed to give a earthy but damaged fixed assets? What are you showing? 4. We found a rat in our room just after getting it cleaned. 5. Our AC vent was so bad, upon calling the team to check, they mentioned about a compressor or so, how do you think every guest is born an engineer to understand so much while we just had a complain about the noise coming from it? 6. The General Manager upon our checkout seemed to have a very ‘I don’t care’ vibe as he didn’t really seem like he would want to do a service recovery. Overall, would NOT recommend such a place.
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