Agam Hotel

Just checked out from a two night stay in Agam Hotel, it was definitely a 5-star stay for us. Staff is incredibly friendly and knowledgeable. We had a long personalised check-in in which we got all the information about Bacalar. Room was nice. If we have to say something negative about it, it would be the low water pressure in the shower. Apart from that, the state of our room was great with high cleanliness. Breakfast was minimal but delicious. Location of the hotel is amazing. Within 5 minutes walking you’re at the lagoon, and within 15 minutes inside the city center. Parking is indeed on the street in front of the hotel, but it felt very safe. Would definitely recommend this to everyone who wants to visit Bacalar.

I really liked the decor and design of this hotel. The room and bathroom were a good size and smelled fresh and clean. Nice bed sheets and towels. The bathroom has a couple wires strung up which is handy for drying swimsuits and other clothes. The shower itself would benefit from a little shelf for shampoos etc. Breakfast has a few different options on the menu, but the real stand-out for me were the little artisan jams - really delicious, with a few different flavours to try. It's near lots of good restaurants (I enjoyed Xoloitzcuintle taco bar, Pizzería el Nonno, and Tenek) as well as the ecopark/boardwalk and a public access point to the lake. The hotel itself is quiet, but Bacalar as a town is NOISY at night - not because it's a party place, but because everyone has yappy dogs and lots of people keep chickens, and contrary to what movies would have you believe, roosters don't just crow when the sun comes up, they go off at all hours. Take advantage of the free earplug jar at reception!

Clean room, personnel was attentive, breakfast was delicious and included fresh orange juice, assorted fruits, coffees of every kind plus your choice of one entree from menu, which is included with room price. It is walking distance to the lagoon and great restaurants and nightlife, including restaurants with live music and dancing. Good price for a cute place. Not luxurious but clean and economical.

Très décevant. Ne prenez surtout pas des chambres supérieures, elles n’en ont rien. Situées au dernier étage sans ascenseur, le personnel ne vous aidera pas pour les valises. Même si elles sont de bonne taille, elles n’ont pas de toit en dur. Elles sont très bruyantes car l’hôtel est situé entre deux rues passantes. Certaines avec baignoire, c’est pas top car risque de glissade en sortant. Quand il pleut dehors, il pleut dans la chambre. Le ménage n’est pas au top. Pour le petit déjeuner, venez y de bonne heure si vous ne voulez pas attendre pour avoir une place et pour avoir du pain et des fruit. Seul point positif les deux jeunes filles du petit déjeuner soit très sympathiques.

Wij zijn in Juli 2023 naar Agam Hotel gegaan. Het verblijf opzich was best oké, maar het contact als je ze nodig heb is echt verschrikkelijk. Wij hadden via het hotel een padelboard tour geboekt, waar ook foto's gemaakt zouden worden. Deze zouden wij de volgende dag krijgen, na 2 dagen contact opgenomen met het hotel en met Adventure Lab met de vraag of we de foto's nog krijgen. Na wat vage antwoorden is het sindsdien helemaal stil vanaf de kant van het hotel en Adventure Lab. Wij vermoeden dat ze de foto's per ongeluk hebben gewist en dit niet durven te zeggen. Helaas is onze ervaring met Agam daarom echt ronduit slecht te noemen.

Increíble la atención y la calidez humana de todos los trabajadores del hotel. Las habitaciones realmente increíbles! La piscina tiene una temperatura espectacular y cada rincón del hotel es espectacular. Desde el hotel podes ir caminando a la mayoría de los restos que están muy cerca y el mismo hotel dispone de bicis. Se podría decir realmente que es un paraíso escondido en Bacalar. Definitivamente voy a volver!