Misibis Bay

My family had an amazing stay. Thank you Misibis Bay Resort for being so welcoming.

Nice hotel with good food…. With nice view and activities. Highly recommended … will definitely comeback here when I go back to Bicol

Great experience! Nice rooms.

Diebe !! Wir mussten beim Auschecken eine sogenannte Steuer von 6000 PHP für das Zurückbringen von Flaschen ins Hotel zahlen, obwohl wir nicht darüber informiert wurden!! Wir hatten während unseres gesamten Aufenthalts auf den Philippinen zwei Flaschen Alkohol dabei und kamen mit ihnen in Misibis Bay an, ohne zu wissen, dass es verboten war, und als sie fast leer waren. Die Rezeptionistin hat uns wahrscheinlich am Tag des Eincheckens gesehen, aber nichts gesagt, und als wir gingen, wurden wir 6000 PHP dafür verlangt!!! während wir jeden Tag in der Hotelbar und im Restaurant verbrachten!! Das Schlimmste ist, dass sie 3 Flaschen gezählt haben, obwohl eine davon vor Ort gekauft worden war. Das Essen in Vollpension ist mittelmäßig, wir hatten in 4 Tagen zweimal das gleiche Menü. Wir haben 4 Nächte in diesem Hotel verbracht. Die Villa mit Pool ist wunderschön, aber für ein Zimmer für 400 €/Tag schlecht gepflegt. Letzter Punkt: Die angegebenen Nummern für den Zimmerservice oder die Zimmerreinigung funktionieren nie! Jedes Mal, wenn wir etwas fragen wollen, müssen wir uns bewegen. Sonst kommt niemand, nicht einmal um Wasser oder saubere Handtücher mitzubringen!!

This was our return visit to Misibis Bay. Our first trip back in 2013 was a wonderful experience through and through (I have a stellar review posted here) and we were looking forward to this vacation, and we ended up incredibly disappointed. While the resort still looks great if a bit worn down, much of the younger staff, while polite and pleasant, borders on incompetent. For example: Housekeeping cleaned our room. They were done in under 10 minutes. When I checked, there were still stains stuck to the toilet bowl and the wet, dirty bath mats were not replaced. The plates, cups, glasses, and utensils used were not replaced nor washed. Later that evening, they knocked. "Turndown service," said the guy. I opened the door expecting him to come in turn down the beds. He handed me four plates of kakanin... and left. While the restaurant staff was mostly efficient, the food quality was a mixed bag - from an excellent Mac & Cheese to a completely inedible Spaghetti Bolognese. Grilled Shrimps did not seem fresh and were very hard to chew. A fried chicken dish that the menu said was made only of boneless thighs were mostly breasts. The breakfast buffet was okay, but lacked day to day variety. And there were so many unavailable a la carte menu items. You'd expect them to have adequate stocks since it's the NYE long weekend. Their golf cart drivers who take you to your room from reception drive at alarmingly fast speeds. Unlike in other resorts where they're cautious since they're on the same pathways as pedestrians, these guys are constantly speeding such that it seems they want you to just jump out of their way. The front office staff members were mostly polite and gracious, but one was lacking in the personal touch of engaging the guest with light banter. The water activities staff was extremely professional and helpful. They were the sole remnants of the perfect staff we remembered from our previous stay. What makes a resort memorable as a luxury resort is the amount of care guests receive without having to ask for it. In this case, you really feel the change with the current management, which I hear is a different group from when we first visited. So in short, it's still physically a nice resort, but there really needs to be improvements in the training of the staff to improve the customer experience.

Nice resort. All different price levels of accommodation. We were in a premium sea view room which was very nice. The food in the restaurant was very nice and great service from the staff. All staff were very friendly and helpful. Overall a great place to stay and relax which is what we wanted. We will definitely come back.Thank you Misibis bay for a wonderful vacation