Anmaria Beach Hotel & Spa

The night we arrived the receptionist said there was nothing on there system for our booking but said we could stay in a room and we could talk with the manager the next day and next day we gave him our details and it got sorted and they gave us a extra lunch together with dinner, the staff were nice and helpful the pool was nice too breakfast was horrible and didn’t eat it

Arrived late to discover man on reception fast asleep, once awake very limited English. Hotel was clean and presentable even if a bit dated and tatty in areas. First impressions on hall carpets were not great. Pool area needs some tlc with broken parasols and loungers. Location is fantastic, right on the beach and a short walk to centre of town. Restaurant was ok, always found something to eat albeit a bit bland and same dishes most days. Daytime music often inappropriate for a family hotel with ******** music and colourful lyrics. The outdoor bar was sometimes not manned and had to wait for a member of staff to turn up. The night bar tender was renamed kiosk Keith, at the stroke of midnight he shut everything and turned out all the lights whilst everyone was still drinking. Reception staff were always helpful, however, the bar and dinning staff seemed to have an inability to smile, not very friendly at all. Ironic they had the tip pot on the bar with the comment ‘tips for a beautiful smile’. You have to pay for the use of the room safe (which is a key) and for the use of the fridge. Room keys always failing and have to go to reception to get recoded. Do not pay for broadband, there is no passcode, we realised this after we paid €20 for 7 days. Some evening entertainment, the dancers and fire act were great, shame they had to perform in the car park! Although the singer must have been from local Karaoke bar. Home now and two of our party have had skin issues from sitting on side of pool, blisters on skin, the area is slimy! Saying all this we had a great time away and would visit the hotel again. Just won’t be sat on the edge of the pool next time though. Beautiful view from our room, housekeepers looked after us, plenty of all inclusive drinks and snacks available too.

We had breakfast included. The food is barely edible. Very disappointed. The toilets are not working g properly, difficult to flush. We will not come back. Pool water was cold. Staff was probably tired and therefore unfriendly. Fed up with tourists.

Nice hotel. Nice reception area with limited English, but not a problem. Room lovely overlooking pool and Seaview. Lovely bar staff. Waiting staff in dining room however, need to wear a smile. In whatever language, where a smile... service was poor. Tbis could be a really nice hotel in a lovely setting, for a 4 star hotel. Poor service. This is not a poor country, come on guys, step it up. Smile and be helpful.

Hotel is nice,staff professional,!!We would like to special thanks ,Mikela!!!!!And Lidia!🥰🥰🥰They make our stay excellent!,The hotel is very nice,Room clear,food good,housekeeper nice!!!❤️❤️❤️Will see you again,next year,with friends!! We recomand !!!

We stayed at Anmaria beach hotel for 7 nights. Arrived at the hotel at 12am to be greeted with a man who could barely speak English but got through it. We checked in and didn’t appreciate that you have to pay extra for everything e.g WiFi €20 safe €2 a day with €5 euro deposit and towels €5 euro each. After that we went up to the room, the room was cleanish but very standard. After having a conversation with my partner about the extras I went down stairs to say all inclusive is meant all inclusive but the man didn’t understand and shooed me away and said come back in the morning what really had a great first impression. The morning we woke up and have there breakfast what I can describe as “mid” not a great choice and that goes the same for lunch and dinner because it’s 80% the same thing everyday. Can also add good luck to anyone who is vegan or vegetarian or even a picky Eater. One of the main things we didn’t like was that all the waiters are miserable and barely cracked a smile and also they all so slow and when your at the bar you can wait ages because there all smoking and chatting when they can see you waiting what I really didn’t like. With the bar also it’s only a selection of drinks you can have in all inclusive what I did not also appreciate. One thing to all with the room after a night the bedsheets are awful to stay on and the mattress is all stained and after a few nights of sleeping I would have bites on my shoulders from possibly bed buds. Another thing was that any person can walk into the hotel and use the pool what we didn’t like at all because we have seen some real strange people lurking about. Talking about lurking about one night we heard screams while we was on are balcony and we law in the ally way there was a women and 2 men cornering her but we couldn’t see what was fully going on because it was dark but after that we didn’t go out barley at night. With the keycards everytime I would try go into my room they didn’t work so would have to go to reception to get it redone what was really annoying but I know it’s not just me I was talking to other people and they said it happens and at some point there door broke so couldn’t get back in. There are only a few good things about to hotel what one is the location it is so close to the main town and over the road there is a shop called the twins shop what sells everything and next to the hotel there is a quad bike and buggy rental shop what is absolutely amazing and great people to deal with. Another thing is that the sea in a 2 minute walk what is very nice ( a bit rocky but nice) and also a really nice Greek church what is great for a photo at sunset. Overall I wouldn’t recommend, maybe for a cheap lads holiday but way overpriced for what you actually get. Would come back to ayia Napa but not with this hotel.