Waipuna Hotel & Conference Centre

Our second time staying here, great location, close to shopping center but quite. no traffic sound at all. Staff are helpful. Although the facility is not new but well maintained. Will come back again.

There's no bell boy to assist guest upon arrival and even up to the room. Basically this hotel is "self-service" hotel. From carrying the luggages upon arrival to the room and out of the room (check out). You have to do it all by yourself by taking the trolley and upload those luggages on to it and bring it to your room. The same applies when you want to check out. Some of the reception staff are not friendly upon welcoming guest to the hotel. Upon our arrival at around 3pm (NZD time) , the reception staff seems not happy in welcoming us. When we asked them why there's no one to assist us on the luggages (5 luggages), and their response was "they never assist anyone beyond the double entrance glass door". We were so suprise with their response To be fair, there are other staff [the chef, manager and other reception staff that was on night duty (other than the one assisted us upon our arrival)] are very kind and friendly. They are happy to assist us whenever we have issue during our stay and they go beyond their duty by sharing a lot of tourism information which was very useful to us as tourist in Auckland, NZ.

Very clean and comfortable room with complete amenities. Good location

Waipuna is an average Budget accommodation. Please do not be fooled by the pictures of the landscape which is mostly of the adjacent water body outside the hotel. The rooms are clean, but electronics within the room is average. The Air con in room we stayed was very noisy. On checkin we were asked additional NZD 300 dollars as deposit. While we had already made payments of our stay. They have not refunded the deposit amount yet. It's been more than a week.

great

新西蘭出行性價比超高的酒店 環境非常美 後面有一個湖 家庭住夠用 房間大衞生乾淨 床和枕頭舒服 需要單獨買早餐 衞生間乾濕分離