Valle di Assisi Hotel & Spa

Le camere con mobilio vecchiotto. Qualità del ristorante nella media. Spa meravigliosa.Per essere 4 stelle mi aspettavo molto di più

Dopo svariati anni che alloggio in questa struttura purtroppo sono rimasto deluso per svariati motivi: 1. Appena arrivati c’era un errore sulla prenotazione anziché due adulti ed un bambino a loro gli compariva solo due adulti. Di fatti la struttura mi ha addebitato il costo del bambino anche se sul sito di trip compariva gratuito. 2. La prenotazione fatta sulla Spa del giorno di arrivo era stata programmata per il giorno dopo. ( fortunatamente la responsabile della Spa ha ottemperato al disguido) 3. Il bagno nella zona doccia c’erano delle formiche. Non metto una stella perché conosco bene la struttura e spero che gli faccia riflettere a quanto accaduto. Un’altra persona sicuramente avrebbe fatto storie. Ovviamente sarà mia premura prima di alloggiare nuovamente in questa struttura valutare altre strutture limitrofe. Devo ringraziare in particolare all’assistente Trip perché mi ha assistito fino alla fine cosa che non ha fatto la struttura alberghiera.

We stayed at this hotel while on a Perillo tour. This was the 2nd hotel out of 3 on the tour. The hotel is large with a pool in the back and great views of Assisi up on the hill. It is not close to anything within walking distance, so you will need a car if you are not with a group. It has a restaurant on site with a breakfast buffet each morning and a spa. I did not visit the spa, so can't comment on it. There was some confusion on the weekend morning about what time the breakfast buffet opened and that created a problem since we were scheduled to leave at a certain time and we would be rushed to eat. However, they did end up opening it about 15 minutes early to accommodate us. But seemed like there was lack of communication from them to Perillo on the time they opened on weekends vs. weekdays. I honestly did not find the staff to be all that friendly. A couple of times when going to the front desk with a question, I felt like I was bothering them. I know that this was a fairly new tour and hotel for Perillo and not sure if the staff just wasn't used to large groups or not but I wasn't impressed. The rooms were outdated, in my opinion, and needed some updates and love. Bathroom shower was like walking into a cruise ship shower and the floor slanted down so you always felt like you were slipping down. The hotel in general needs some cleaning and maintenance. Sitting out on the patio deck one evening we noticed mold and dirt on chairs, tables and fencing, etc. This is not a hotel that I would personally choose if we ever came back to the Assisi area.

Beautiful facility, fantastic grounds and landscape. Great pool. Bike rentals and maps around the area available. Beautiful golf course, although we didn’t play. Dinner restaurant was fantastic in food and views. Also have a very nice breakfast buffet.