Brit Hotel Acacias

酒店位置非常好，開車也很方便，就在老城的景區門口。

好的住宿體驗

Sehr sehr sauberes Hotel, gut gelegen und das Personal super freundlich.... Ausgezeichnet, man kann mit geschlossenen Augen dorthin gehen. Es gibt auch kostenpflichtige Parkplätze und es ist sehr praktisch.... Ich war beeindruckt von der Sauberkeit Bravo

THE GOOD POINTS The hotel is in a great position if you are taking a river boat cruise. It's an easy 5 minute walk to the boat and a 5 minute walk from the train station. It is also an easy walk to all you need to see in Arles. We were in room 109 which was lovely and had a long balcony overlooking the street. The room was sound proofed so there was no street noise at night despite being on a street with lots of restaurants. The air con was great for the 30 degree temperature outside. Breakfast was fine with all you would expect for a small 3 star hotel. You can drop your cases at the hotel and they will text you when your room is ready. THE NOT SO GOOD POINTS Let me start by saying if you are in the service industry a smile goes a long way! The staff at this hotel were not at all friendly and in fact they were bordering on rude. There are lots of signs telling you of things you should NOT do which does not give a good impression. There was no one to tick us off the list at breakfast so after a few minutes of waiting I went to the front desk. The man at the front desk was very grumpy and followed me the short way to the breakfast room By this time the equally grumpy breakfast lady had returned! She didn't explain anything about the breakfast BUT that's OK as there were many signs telling you what to NOT do. At check out (11am) a bell sounds in your room but be aware once that time passes the room card is cancelled. We left as the bell rang and then had to wait (not a problem) to check out. I needed the toilet and looked for one to use but couldn't see one. I went back to the room to use the toilet and the card key wasn't working. I returned to the front desk where the man was still checking out those in front of us. I told the lady that I needed the toilet but my room card wasn't working. She checked her phone and said that it was because it was after check out time. She went to the computer so I moved around just next to the fridge with drinks, only to be rudely told to move away!! Maybe they were all having another bad day. Again I would like to say that the hotel itself was good but the staff definitely have a lot to learn about how to deal with people.

The hotel is in a very convenient position couple of minutes from the train station and just within the old walls of the old city. At check in, one of the staff had decent english so explained what was where in the old town and some recommendations. Outside of the hotel there are road works going on but room double glazed which made the soundproofing excellent. The only issue was the room was very hot/stuffy. Helpful to have a mini- fridge in room but it heats up the cupboard and the room. Everything within the old town is easily accessible as mostly pedestrianised and impossible to get lost. If you have got to the river, the road or the walls turn around! The hotel was good value and comfortable. I would not stay here for more than 3 or 4 days, but you only need a couple of days to see Arles so ideal for a brief visit. There are loads of places to eat nearby plus variety of small shops and a Monoprix on the roundabout. There was also a large outdoor market on the Wednesday we were there with loads of stalls selling everything from mattresses to bananas!

Very friendly hotel in a good location within easy walking distance of the centre of Arles with car parking if required. My room was fairly small but very comfortable and the staff were great. The selection at breakfast (for the buffet) was good with sweet and savoury options. I thoroughly recommend this hotel

My newly retired husband and I stayed at the Hotel Acacias in Arles the night before our CroisiEurope cruise. The hotel was truly in walking distance from the train station and our boat. The room appeared freshly updated, was most comfortable, and very quiet (allowing us a good night's sleep to overcome jet lag). The breakfast offered a good selection of pastries, cheese, meats, cereal, yogurt, coffee, tea, and juices. Topping all this they stored our luggage while we toured Arles and waited on 6pm to board our boat. The English and French speaking staff was most welcoming. We will return.

Needed an emergency stopover for a few nights. Relieved by the professionality and friendliness. Also very clean. Good location, right below north gates of city, two minutes from the Rhöne. Good restaurants across the street. They also sell regional craft beers at the desk. Great idea. I did not take breakfast every day as I found it not worth the time and money. Would have liked fresh fruit (maybe I missed it).

We spent a couple of nights there last week. Nice hotel in a very convenient location ; private parking very useful as parking in the old town is nigh impossible for tourists ; great Management Team who were helpful, patient and fun. Next time in Arles, we'll be going back there. Thanks from us to ' The Family ' and hopefully next year we'll get to see Alice.