Balneario de Archena - Hotel Levante

This hotel is very worthy to visit! Ideal for having a relax stay. You have access to the swimming pools and also the hotel provide bath robes to go inside which is very handy as you need to walk outside. The hotel location is like a small town and the surroundings are very well looked after.

We have been members of Archena for many years it never ever disappoints This time we stayed at levante we try to alternate between levante and thermas. The service at the customer desk is incredible a smile and all the information you need. This time we would love to mention Sebastian and Zaira down at the thermal treatments in thermas hotel They were excellent A smile (even at 8.30am) a beautiful and relaxing Archena massage and all with great customer service Honestly it never disappoints The only negative aspect is that we go to Archena to relax we are teachers and we find it quite distressing in the spa pool with kids screaming and jumping and total mayhem at times I wish they could have another town or area because if it’s sold as a relaxing place it can be quite far from it when sometimes you have other peoples kids jumping screaming and misbehaving in an area where it is sold as a relaxing and calming experience .

Room was fairly small. Air con would not work and when reported to reception was told air con was switched off in the winter (it was 30 degrees) but having since read other reviews it appears there has been the same complaint/problem all year. it was really warm in the room even with the window wide open. The dressing gowns supplied were a grubby dirty white and very thin and small compared to gowns from other hotels. The shower was very difficult to switch from shower to bath and visa versa. The car park is quite a walk away and is charged at 8€ a day. The thermal bath is ok but crowded and they want you to pay 5€(Non returnable) for a small padlock which is 60 cents in my local shop ( I live in spain). Booked for two nights but left early and they tried to charge me two days parking until challenged. Would not return

Un lugar adecuado para relajarse y desconectar. Instalaciones antiguas pero muy bien acondicionadas. Las piscinas estupendas, el circuito spa muy completo. Habitaciones amplias y limpias. El personal muy atento y agradable. Una buena experiencia.

Tras reservar una habitación superior en Hotel Levante para dos días me encontré con un mobiliario básico y una cisterna de water que no funcionaba. No deshice las maletas por si se nos cambiaba de habitación, pero llamaron a mantenimiento. Se nos dijo que estaba solucionado, pero el sistema dejó de funcionar por la noche, y el mal olor por el uso se hizo evidente. Cuando a la mañana siguiente se me ofrece cambiarnos de habitacion, comento que no es el momento cuando las maletas estan desechas y que deseo comunicarme con el gerente (David Rull Jala). Cuando expliqué la situación, sin mediar palabra me convidó de forma chulesca a poner una hoja de reclamación, insinuando que quería un beneficio económico y "que si en mi casa no se estropeaba nada". Fue tan lamentable y violenta la situación que amargó nuestra estancia en este balneario, posiblemente la situación más incómoda que hemos vivido como viajeros y provocada por alguien que se supone que debe manejar estas situaciones, máxime cuando se pagan más de 200 euros por estancia al día (aparte servicios termales, desayunos o comidas). Mi calificación es pésima gracias a esta persona, de las que creía que no existían, nunca volveré y espero que los inversores de este establecimiento termal lo tengan en cuenta a quién tienen al frente. Pero no es casualidad y ya he leído comentarios similares al mío de otros viajeros afrentados por David Rull.