Antwerp for Two B&B

Luggage storage not accessible= day ruined The B&B in itself is average/basic compared to what I have previously experienced in Belgium. However, the problem arose upon leaving the place. a) the departure time from the room was supposedly 11 AM, but the cleaner turned up at 10 AM, so I had to leave the room one hour earlier than planned. b) I wanted to store my luggage to walk around more freely, but the access information of the luggage storage were incorrect, and I could not access it. I messaged the owner twice, called three times, the cleaner called as well, he never answered. So I had to take my luggage with me which has significantly hindered my activities for the day and basically ruined my day. Looks like the owner didn't care about his guests and also his staff, as he didn't even respond to his cleaner. When you manage a place like this, you have to be responsive and be able to assist the guests, when needed. The bare minimum would also be to be able to have the room until the time mentioned on the booking, and not be forced to leave one hour earlier. Definitely not helpful and not recommended.

Unit is self contained so no contact required with owners/staff. I received instructions the day we arrived on how to access the room as we were going to arrive after 8pm, so not sure if we had arrived earlier if that would have been different. We didn’t order breakfast but I understand it arrives by basket and is left outside. Nice room/apartment set back from Sint Paulusplaats. Easy to find from Antwerpen Centraal Station. We took trams 10 and 7 with a change at Nationale Bank. Close to bars and restaurants, and close to the waterfront. Nice little apartment for a short break.