Comfort Suites

物廉價美 環境ok

羣山環繞，附近有個購物超市，開車兩三分鐘

I love the layout of the suite. It allows for a bit of privacy if two people are sharing the room. The bathroom is roomy and meticulously clean. Comfy beds and soft pillows. LOTS of places to charge devices. Front desk staff is friendly. The breakfast offers lots of choices.

My friend and I really liked our suite. The beds and pillows were exceptionally comfortable. It was really nice to be able to spread our stuff around in all of the amazing space! The breakfast they offer has a lot to choose from. Staff was friendly and helpful. The wifi worked well!

Great hotel and great people work here. Janelle at the front desk was amazing. So efficient and friendly. Rooms are so clean and beds are so comfortable. Free breakfast was ok. Not a lot of restaurants around so don’t plan on eating any other meals here. But still a great hotel.

I lodged at the Altoona Comfort Suites Friday, May 31, 2004. On Saturday, June 1, 2024 my wife and our 17 year old son joined me. We reserved an additional room for Ben, and so the three of us lodged in 2 rooms, #309 and #311, at the Altoona Comfort Suites Saturday, June 1, 2024. At approximately 8:15 pm Saturday evening a power outage occurred, disabling the lights and air conditioning. My wife, our son, and I decided to walk the stairway down to the lobby. No emergency lights in the stairwell! Pitch-black on the 2nd and 3rd floor stairs. We stepped very carefully and found the railing, following it to the lobby. The 1st floor lobby egress door was lit with a very small light, but this did not light the area beyond the immediate 1st floor door opening. What if the building required evacuation during a power outage, and guests lodged on the upper floors were forced to navigate the steps in the total blackness, especially guests with mobility issues, or someone with small children or an infant in arms? I highly recommend that Altoona Comfort Suites immediately install emergency lighting on the 2nd and 3rd landings in both stairwells, and that the emergency lights be tested monthly. When we entered the lobby, I expected the Manager on Duty to be studying the building’s Continuity of Operations (COOP) binder, open to the tab ‘Power Outage’. She was not. Frankly, I doubt if the Altoona Comfort Suites has developed a COOP. I highly recommend that the Altoona Comfort Suites develop a COOP, memorialize in writing the instructions in a binder readily available to all personnel, and that the binder be updated at a minimum quarterly or ad hoc as necessary. I also recommend that all personnel be thoroughly trained in emergency guest safety and property security. Clearly from the events my family and I experienced last Saturday evening, guest security and safety are the lowest priority. I asked the Manager on Duty if she had contacted the power company regarding the outage. She stated she did not know who to contact or how to contact them. My wife guided the Manager on Duty step by step on the Manager on Duty’s cellphone how to search and locate the power company providing electrical service. The Manager on Duty expressed with great concern that her manager was not answering her phone, and that the Manager on Duty was growing exceeding anxious, and I could see she was experiencing ‘management paralysis’. I asked her if she had a strong flashlight with which she could walk both stairwells and check for any problems, and that I was quite willing to assist her. I asked her if she had rapped on the hall door of the elevator on each floor, determining if a guest was trapped in the elevator car. At that point the Manager on Duty ran outside and stood in the parking lot, lit a cigarette, and refused to re-enter the building. My wife, our son, and I carefully climbed the pitch-black stairwell to the 3rd floor and our rooms. The rooms had warmed to the p

Friendly staff from the moment we arrived which was late at night. Free breakfast and hot coffee was very good. The indoor pool is heated and opens early at 8am which the kids loved! Definitely recommend staying here if you’re driving from DC to Niagara Falls, good half way stop.

Love the room set up. Stayed at Comfort Suites before at another location. Room lightening was a little dim with the lights on in this one. Also, the sheets made me itch incessantly on my legs., I asked if they had any hypoallergenic sheets and they did not, so the second night, I went to Walmart and bought my own sheets so I could sleep. Breakfast was not that great for me because I was on Keto. The only thing they had was hard boiled peeled eggs that tasted hard and stale like they had been put out a couple days in a row. Bed is very comfortable as far as mattress firmness and the hotel was clean Staff was very friendly and accommodating.

We stayed here en route through the US when the hotel first opened back in 2010. We returned for one night because we had had a great experience back then. The hotel is still a comfortable spot to settle overnight at an affordable price. The good: We booked one king room, and a two queens room. The additional living room in each makes the rooms spacious. The beds are comfortable and the rooms are generally clean. The not-so-good: The decor is now dated, but not offensive. One room had a large, long gouge out of the wall desperate for repair. The other room had mould in the grout of the bathtub. We couldn't figure out how to control the air conditioning/heating unit. The room was too cold and the unit was too noisy, but none of the buttons responded and there appeared to be an error code on the scren. Breakfast is ok. Coffee comes from a machine that has three brewing selections of various strengths...none of which produce a good cup. I would stay here again. Until then, I think the management should do a sweep of the rooms and address whatever repairs need to be made.