Phil B
9. Oktober 2023
I would rate my recent stay at this hotel as "deeply over-rated." The entire experience, save the very convenient location, was very disappointing, particularly since I paid over $500 a night on a non-football weekend in Ann Arbor. When we checked in on Friday night we were met by a slightly bewildered clerk who needed to "check with his supervisor" whether our room was ready--at 7:00 PM. Unable to locate his boss, he sent us upstairs to our room to find that while it had in fact been prepared, it seemed to be a converted utility room or large closet outfitted with a tiny window. The "view" was a blank wall, a ventilation shaft, and a sliver of daylight reflecting off the graffiti-covered backside of some nearby building. At least it was private. The room itself was tiny, dark, lacked a refrigerator, had scant electrical outlets, spotty internet, and the bathroom exhaust fan was broken. We were clearly so far from the tank that the shower had to run for several minutes for hot water to arrive. Our "queen-sized" bed was that in name only, but at least it fit the room. Our "spa towels" were closer to Embassy Suites quality. Breakfast was available in a bizarrely decorated bright-white room that looked like a scene from a Stanley Kubrick space film, wildly out of character from the rest of the building. The breakfast was more Embassy Suites--shrink-wrapped pastries, ancient scrambled eggs, a weird pancake robot that dispensed inedible rubbery fare, and a guy Facetiming his wife at full volume at 7:45 in the morning. You can't beat the location of this place if you need to be on campus, as I did. And breakfast was "hot," but a pretty low bar. As for "luxury accomodation" I would look elsewhere. We will not be returning.
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