Gastnutzer
7. November 2024
Within the scope of one of my projects in Ankara I stayed another night in Park inn Radisson Ankara but unlike my previous two stays in this hotel I experienced an unfortunate stay here. Firstly I have to mention that all hotel rooms are spacious and fine decorated. Material used in the rooms are brand new But unfortunately sound isolation from the windows is not enough and you can hear the noise coming from the street side during your stay in the room which also damages your sleep at night. I had the smell of cigarette in my room despite the reception informed me that this room was a non smoking room. I asked the reception to change my room but due to the timing it was not accepted. The spa of the hotel is beautiful, modern and useful including turkish bath, sauna and steam room. In addition there is a small swimming pool inside. Relaxation room of the spa is also lovely and detox water is provided at several locations of the spa. Gym facilities are also fine and Management of the spa is helpful altogether despite I had a small arguement with them. In addition the hotel reception has refused accepting my dinner check and adding it to my room bill to be paid durung check out instead of it asking me to pay instantly which was interesting and not in Park Radisson quality. I hope that the management find a reasonable answer for this question also. In sum i believe that Park Radisson staff have to be more careful in fullfillung clients demands and advises specially people who stay frequently at park radisson hotels. Simple mistakes or ignorances should not damage the image and quality of such nice hotel and accommodation.
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