DoubleTree by Hilton Anhui - Suzhou

We stay at this DoubleTree once a year when visiting family, as we chose it expecting the level of cleanliness and standards associated with the Hilton brand. Unfortunately, our experience has been disappointing. During a previous stay, we found a used condom beside the bed. Since then, we have always requested extra attention to room cleanliness. This year, despite that request, we wake up every morning to find a visible layer of dust accumulating on the tables and surfaces, which strongly suggests the HVAC filter in the room may not be properly maintained. This raises serious concerns about housekeeping and overall maintenance standards. Additionally, we have repeatedly noticed guests smoking inside the hotel, including in non-smoking areas, which further affects comfort and air quality. These recurring issues make us question whether the hotel is able to maintain the standards expected from the Hilton brand.

Have stayed at this hotel for night during recent business trip. The experience has met my expectation in terms of location, cleanliness, service and facilities. Would stay here again when visit Suzhou Anhui next time.

Very good hotel

Although in a smaller town it's a perfect place to get out of the big city and relax. Within walking distance there is a large beautiful park by the water that also litt night with walking trails. You can find benches to?plop down and read a book by the water. There is a spa in the hotel, but I walked down to a little shop a half a block away for a reflexology foot massage that included the he'd neck and arms and was quite reasonable. The hotel had a pool that was clean and maintained with windows. It offered room service but I walked down to near the local Wanda plaza to enjoy local food.

Great nice

優點：相對便宜。缺點：1. 兩個停車場全部停滿，且沒有地下停車場，最後不得發揮想象力停在拐角處，還好沒被蹭；2. 枕頭枕套有明顯污跡；3. 浴室漏水，會漏到廁所那邊；4. 早餐很一般，跟麪檔的阿姨説了三次要碗粉，結果還是給我煮了麪；5.電梯巨慢；6.衞生打掃不細緻，上個客人貼在鏡子上的睫毛貼都還在… 結論：非常不推薦。真的不是所有的希爾頓都配叫希爾頓。

地理位置優越，窗口景觀很美，特別在高層。酒店設施配套齊全，偶有年久失修的情況，但不影響住宿體驗。大堂餐廳環境優雅，服務周全，態度温和。客人的訴求都能及時迴應解決。