Yellow Alvor Garden - All Inclusive

The WiFi in our room was a bit sketchy so we asked to move rooms and they allowed us, the place was beautiful and the pool was really nice too.

10 day break. Overall enjoyable having read reviews before arriving we had low expectations, however in general we found clean hotel and room serviced daily, very friendly and lovely bar staff, all other staff very helpful and polite. About 15/20 min walk to village of Alvor or taxi for about 6 Euros beautiful port with lovely walk to the sea, shops and many cafe/restaurant. THERE IS A COURTESY MINI BUS TO VILLAGE OR BEACH AT SET TIMES. A taxi to portimao is about 10 min from Alvor and costs about 10 euros each way. The few negative points for us were mainly when coach loads of people arrived although staff coped extremely well it was too many for the restaurant and the one and only operating bar by the pool. Queues and pushing from new guests could be over whelming. We were lucky that during our stay this only happened weekends but the rest of the time was perfect with great service. One thing to note is nothing to do with hotel but Jet 2. There was no rep present, although you do get a contact number . Also you get dropped off at the hotel along a path before The Yellow Garden. This isn't too bad walking with wheeled cases to the hotel as it's only a short walk and down hill but return is ridiculous considering you need to be at original drop off point for pick up half hour before and if, as it did on occasions rain, there is no shelter. Again although the walk is short its up hill and too far away to wait at hotel and quickly get to the coach when it arrives. The driver wouldn't see us behind the greenery between Pick up and our hotel. Can't understand why jet 2 coaches don't stop outside hotel when others during the week did . Overall lovely time

We arrived around midday after being on the go from 3am. Initially, we were told that the all-inclusive did not start until 3pm, so there was no way we could eat or drink until then. Tired and annoyed we went upstairs to unpack. 15mins later the gentleman from the front desk knocked on the door to ask if we would like some food and drink brought up. A fantastic gesture that really turned around the start of our holiday. From then on, that seemed to be the theme of the break. The staff were always courteous and friendly. However, the hotel itself is really basic. The food was similar every day/night and was frequently cold, even after we had raised it with the front desk. There was “entertainment” (a man with a guitar and lady singing) on for the Friday and Saturday night only. Nothing on any other night. Absolutely nothing else to do in the hotel. There was nothing at all during the day – not as much as a pool table or table tennis for the kids to occupy themselves. The hotel is located a 10/15 minute walk from town, although it is cheap enough to get a taxi. The lack of any entertainment, activities or anything else close by made it a very dull week. Going for a week of All Inclusive food and drink with the family, I didn’t expect to have to head out and find things to do every day. As stated previously, the staff were excellent and are being really let down by the owners/management. Really disappointing week and definitely won’t be back.