W Hotels in Albufeira

Ich finde, dass bei jedem Gästewechsel eine gründliche Reinigung erfolgen sollte. Die Handtücher und Bettwäsche haben viele schmutzige Flecken. In den Ecken der Häuser wird wenig geputzt, wir finden immer Spinnweben, tote Spinnen und andere Tiere. In 7 Tagen wurde uns mitgeteilt, dass die Handtücher jeden zweiten Tag gewechselt würden, was aber nicht geschah. Die Handtücher wurden nur einmal gewechselt und wir mussten zur Rezeption gehen, um nach neuen zu fragen. Da wir am Eingang unseres Hauses keinen Teppich hatten, brachten wir Schmutz von der Straße hinein. Das Personal ist sehr hilfsbereit und aufmerksam, die Pools sind wunderbar und die Lage in der Nähe von Supermärkten ist sehr gut.

Es war traumhaft außerhalb der Hochsaison in diese Region zu reisen. Wir konnten vom Bett aus das Meer sehen und bei Problemen wurde uns zeitnah geholfen. (Vielen Dank @Doli). Beim All-Inkluse Tarif gab es morgens ein ausgiebiges Frühstücksbüffet und Mittags und Abends wurde ein reichhaltiges Büffet mit Salat, Obst, warmen Speißen und Nachtisch geboten. Zudem wechselten die Speisen von Büffet zu Büffet. Ein weiterer Dank gilt @Fabio und @Caroline für den guten Service. Besonders beeindruckt hat uns die Herzlichkeit der Personen, die wir während unseres Urlaubs getroffen haben. It was beautiful to travel in this region except the high season. We could see the ocean from the bed and get help by problems contemporary. (Thanks @Doli). Include all-inclusive we get an abundant breakfast buffet and comprehensive buffet for lunch and dinner with salad, fruits, warm dishes and dessert. Besides the dishes change from buffet to buffet. A further thanks @Fabio and @Caroline for the good service. Particularly, we are impressed by the cordiality of persons, who we met during our holiday trip.

Wir sind für 8 Tage im NAU Atlantico mit Freunden gewesen. Zuerst zu den positiven Punkten; + grosszügige Zimmer (hatten eigentlich Meeresblick gebucht, vom Meer sahen wir nur wenig. + schöne Gartenanlage + kostenlose Parkplätze + schöner Strand ( achtung gehört nicht zum Hotel) Jetzt zu den negativen Punkten: - Begrüssung an der Rezeption lieblos und es ging ca 30 Min zum zwei Paare einzuchecken. Man hat beim Personal immer das Gefühl man stört und ist nicht willkommen - Die Bettwäsche wird erst gewechselt wenn nan reklamiert und das in einem 5 Sterne Hotel - Pools sind ganz okay, aber es liegt oft Abfall um die Liegestühlen seit Tagen herum und wird nicht weggeräumt. -Aschenbecher gibt es auch keine welche an die Liegeplätze genommen werden können, die Gäste schmeissen die Zigarettenstummel ins Gebüsch. Es könnte so einfach sein. - Personal in den Restaurants sind nicht motiviert, die einzigen welche Freude an der Arbeit hatten war der Herr am Pancake Corner so wie die junge Dame welche sehr gut Englisch konnte und immer draussen an den Tischen gearbeitet hat. Bei den restlichen Leuten hatte man das Gefühl man stört. - Beim Frühstück in einem 5 Sterne Haus erwartet man schon das dem Gast der Kaffee gebracht wird, nix da musste man jeden Tag anstehen für Kapselkaffee. -Am Pool gab es auch keinen Service welcher Getränke offeriert und von platz zu Platz ging, wir mussten immer an die Bar bestellen gehen und die Getränke hohlen. Nur an einem Tag hat ein junger Mann gefragt ob wir was trinken möchten. So kann man Geld auch verlieren. Insgesamt kann ich einfach nur zwei Punkte geben, da es in keiner weise ein 5 Stern Hotel ist und an der Gastfreundschaft und Service muss das Hotel noch mehr Gas geben um sich 5 Sterne Hotel nennen zu dürfen.

Such a lovely 10 day stay. The staff are friendly and polite and nothing was too much trouble. The rooms were spotlessly clean, linens changed every day. The view from our room was stunning (304). The breakfast was buffet and the choice astounding. We also ate a few times in the ground floor restaurant and of course used the ice cream parlour! We spent a few evenings in the bar, with Noonoo at the piano ( except for Sundays when we were entertained by ”Presumed Innocent”) fantastic place to watch the sun go down and served in luxury. We loved it. Thank you all. PS. To contradict an earlier reviewer. There IS a swimming pool, but we didn't use it as the beach is on the doorstep!

Been to Portugal many times but this was our first time at this Hotel. Yes the hotel is a bit far out, but if you use Uber a taxi will cost no more than €7 into Albufeira town centre. The hotel is lovely and so clean, with the exception of a few spots around the pool that always looked black and never dried. Also a few tiles need replaced in the jacuzzi part. The water in the pool is sooooo cold, I’ve never felt a pool so cold. Even when I got out I had goose bumps. Having said that it didn’t stop me from going in. There is also a lovely beach about 15/20 mins walk from the hotel, with a lovely beach bar/restaurant. Quiet location with not too much round it and not a very well equipped shop either. We were not really impressed with the food at the hotel. It was ok but not great. My husband is by no means a fussy eater and he wasn’t impressed either. Breakfast was the better of the two meals. Food at the pool bar was nice. Staff were always very helpful. Some looked a lot happier than others and the cleaners did a brilliant job the rooms and bar areas inside were always spotless. ( I noticed that when staff were clearing plates at meal times that some guests hardly even acknowledged them, never mind saying thank you. These people work very hard and they are not invisible, so please don’t ignore them. ) Happy Hour at the bar needs a bit more advertising. The morning we were going home we had an early start7 am. So we ordered boxes from reception the night before. Oh dear!!!!! The bags contained a drink, yogurt, apple and sandwich. We couldn’t take the drink or yoghurt through security and when we got to departure we got a drink and sat down to eat out sandwich which was soooo dry we had to bin it and the apple was so hard and bitter it went out too. So I would not advise ordering this. All in all the hotel is clean and quiet and very comfortable but the food lets it down. I know this is only my opinion and people do enjoy it, but we spoke to others who stay at the hotel but don’t eat in it, so enough said. Also I would like to mention the Jet2 rep Christiano. He is by far the best ever holiday rep we have ever come across. The most caring and knowledgeable rep by far. Both my husband and I got badly bitten my mosquitoes and something else. He arranged for the hotel to put a bug plug into our room and phoned us every other day to see how we were. He also told us about some fantastic restaurants. One was Adega dos Salgados, a Portuguese restaurant. If you love Portuguese food check this place out it’s amazing. As I said, hotel good but food not so. Enjoyed our stay but don’t think we will rush back.

Der Balkon kann einen schönen Strand sehen, nicht viele Touristen in der Nebensaison. Die Zimmer sind etwas älter und insgesamt eine gute Wahl für den Urlaub.

To say this place was awful is all I can do after my personal experience there recently, I certainly would never book to stay there again or recommend it. I booked a double room in their Guest House part of the complex. * The Reception is only open certain hours. You are supposed to be able to contact them outside those hours but I had to call them a couple of times and got no answer or help. It’s really impersonal and there’s no one around when you need them. * There is no facility to make hot drinks in your room. There was a bottle of water. You have to go to the breakfast room where a vending machine serves terrible quality drinks. You don’t want to have to walk around the hotel first thing in the morning to get hot drinks. *Room 521 was right by the door into reception and was noisy all night with people banging through into the corridor to get to their rooms. * The space immediately outside of the double windows in my room opened out on to the terrace for people sitting having breakfast. This was horrible and gave no privacy into the room at all. Thankfully it was raining but had it been sunny I would have had people sitting right up by my only window in the room. * They have waterproof mattress protectors on the bed which made it feel like you were sleeping wrapped in tin foil it was so hot and it crackled loudly every time you moved. * Pillows were either absolutely enormous and too big to put your head on or so flat and small they were useless. * No bathmat provided for the floor while showering, bit of a safety concern and I had to use a pool towel. No where to hang towels in the bathroom when you’ve used them…it was all just lacking in thought. * No waste bin in the bedroom * Horrid yellow lights in the room * It’s very dark and depressing inside. * Bright light over the door to highlight where the door was in the night but it lit the room up through the night making it hard to ignore and sleep. * Breakfast is only available from 8.30am which is very late. It was poor, stale bread and dirty jars with cereal in with a very poor selection of foods. Overall this was poor quality, grim and depressing and absolutely not worth the cost.

I would like to say that I have booked this hotel all inclusive with loveholidays app.Everything went well till in the moment when I have arrived.At the arrival I was asked to sign the check in document without being informed that I need to pay a deposit of £100 which was supposed to receive it back but not happed yet.I have asked why before signing the check in I was not informed about this fee.I was told that the third party love holiday stated in their policy which.Well this is mentioned in general but not in particular for this hotel.I was told I can’t check in without paying this fee,event though was 10.30 pm and I was with a child after me.The tone use by the receptionist Camilo was rude and I have asked to speak with a manager.Same attitude received from the manager Sia.Same tone used.Nobody made me fell so bad.I have started the holiday into turn worse way possible.After I have payed the all inclusive package which was not cheap I was treated so badly. Not saying that this is not a 4⭐️ hotel.No water in the room at arrival with all inclusive.Not even a sandwich on arrival with all inclusive.They have asked me to pay a deposit of £100 for any demages I could cause but the rooms literally needs a refurbishment.Broked iron was given for use.Cockroaches in the kitchen.Not worth the price I have payed. I was told I will receive my deposit back but not happened.I want my depoist back asap.