Muthu Oura Praia Hotel

I would like to say that I have booked this hotel all inclusive with loveholidays app.Everything went well till in the moment when I have arrived.At the arrival I was asked to sign the check in document without being informed that I need to pay a deposit of £100 which was supposed to receive it back but not happed yet.I have asked why before signing the check in I was not informed about this fee.I was told that the third party love holiday stated in their policy which.Well this is mentioned in general but not in particular for this hotel.I was told I can’t check in without paying this fee,event though was 10.30 pm and I was with a child after me.The tone use by the receptionist Camilo was rude and I have asked to speak with a manager.Same attitude received from the manager Sia.Same tone used.Nobody made me fell so bad.I have started the holiday into turn worse way possible.After I have payed the all inclusive package which was not cheap I was treated so badly. Not saying that this is not a 4⭐️ hotel.No water in the room at arrival with all inclusive.Not even a sandwich on arrival with all inclusive.They have asked me to pay a deposit of £100 for any demages I could cause but the rooms literally needs a refurbishment.Broked iron was given for use.Cockroaches in the kitchen.Not worth the price I have payed. I was told I will receive my deposit back but not happened.I want my depoist back asap.

Having read previous reviews I was open minded about this hotel, we are just back after an amazing week there. I will start with the negative which is rather brief....2 negatives..... room was a bit outdated & could do with a general refurb & the lack of snacks at the pool, not even a packet of crisps. Positives are numerous, room was functional & had all the essential amenities. Bed was comfy & we had all that we needed. Staff were in general courteous & helpful, polite & professional. Location is really good, less than a 10 minute walk to the strip and the Oura beach. Close to some beautiful restaurants & cocktail bars. Overall we would recommend a visit here, the good definitely outweighs the bad. Pool is amazing too ‍♀️

Stayed here for 7 nights self catering. Can’t fault the place, we were upgraded to a better room which had a massive open living area separate to the bedroom. Pool area is beautiful. Staff on reception went above and beyond nothing was ever an issue.

Just back from 4 nights at this hotel. I have to say I was a bit apprehensive after reading some previous reviews about noisy guests and poorly maintained rooms etc but thankfully my experience was excellent. On arrival we were far too early to check in as expected but thankfully we were given our all inclusive wristbands by lunchtime and were quite happy to stay by the pool availing of some drinks until 4pm when we got checked in and were upgraded to a two room apartment. Whilst it was a little dated the facilities were good and it was spacious, clean and comfortable with a decent sized balcony. I didn’t feel that the hotel was overrun by groups of young people at all. There seemed to be mainly families with younger kids as well as families with early 20 something kids who were all well behaved. I liked the fact that there was also quite a lot of Portuguese guests too. In terms of the All inclusive you can have drinks at the pool bar during the day until 6pm and use the buffet at the sister hotel next door for breakfast/lunch/dinner. It’s only a short walk across the pool and out the gate at the back. You can also eat and drink at the pool bars at all of their other hotels in the group which are all very close by and you can book into all the hotel non buffet restaurants. However, for the restaurants you have to book in advance. The buffet food was fine and plentiful albeit slightly repetitive and sometimes could have been a bit warmer. For my purposes being there for only a few nights it suited well. Location was really good too. Close enough to the strip (5 min walk) yet far enough away from being in the madness and also very handy to the beach. There is a supermarket Nextdoor to the entrance which was just below our room and an atm and bars/restaurants Nextdoor/ opposite. Decent sized pool too with a deep end and the young girl serving at the pool bar was very friendly. I would have no hesitation returning here.