Gastnutzer
30. Juni 2023
Our stay was okay, except for the extra $35 charge we were dinged with the next day after we checked out. When we contacted the front desk, we were told it was for damage to a washcloth and hand towel in our room. The wash cloth in question looked normal at first, but after using it in the shower it turned greyish. Weird, but not worth complaining about, we thought. The claim about a hand towel is a total mystery to us. The front desk gave us an email address for the manager, who I wrote to immediately. Over 72 hours later, no response has been received. Choice Hotels customer service has been useless, claiming that only the local hotel can take any action on our complaint. Bottom line, hours wasted on the phone, and a total run around. We suspect a scam being run by this hotel, so just beware if you are planning to stay here.
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