Le Palais Paysan

Our stay at this so-called "luxury hotel" in the desert was nothing short of a nightmare. What was meant to be a relaxing, high-end experience turned into a series of disappointments. First, the service was abysmal. The staff seemed completely untrained, and the hotel manager was downright condescending, even mocking guests when we raised concerns. Instead of offering any solutions, she acted as though we were the problem. The food? Don’t even get me started. Their “tagine du jour” should be renamed “tagine du nightmare.” Bland, and utterly tasteless. The breakfast was just as bad—limited options, no variety, and service so slow that we practically fell asleep waiting for our food. Noise was another major issue. Nonstop construction sounds ruined any chance of enjoying the terrace or the pool area. The place was marketed as a peaceful retreat, but it felt more like a construction site. Manager didn’t care about our complaint. The amenities were also below standard for a hotel that claims to be high-end. No fridge in the room, basic toiletries, and no spare plugs to charge electronics. To top it off, the hotel is incredibly difficult to get to, with barely any signage and a road that felt more like an obstacle course than a path to a "luxury" destination. Avoid at all costs—this place isn’t worth your time or money.

After several Covid years, we visited our beloved Le Paysan again. And it was like all other times a real homecoming for us. The place has a unique location complete surrounded by natural beauty . The peacefull hills gardens are perfect for walking and relaxing. We had a fine room highfloor with 2 terrases and an awful view. If you love animals you are here on the right place. Beautful arabic horses, donkeys , and everywhere sheaps and goats. The rooms are very clean, and comfortable decorated. Bathroom rather small and simple but very good working. Because of ramadan whe we’re several days the only guests, wich we loved very much. The surprising good and very tasty food of breakfast, lunch and diner was really a plus. Only the evening diner card was very small, so If you stay 10 days like we did, you sometimes have a desire for something different. But anyway we have had lovely salads, tajines, pasta’s etc and a real compliment for the Chef cook and his team. We enjoyed these days the friendship and great hospitality from the entire staff. A fantastic reception team with Hamada and Merhiam, and the so warm and friendly attention and talks with Said , Brahim, Hussein an Said 2. The poolside is a real beauty, very well kept and spotless clean, enough sunbeds and shadow places. The view from the pool to the snowy peaks of the Atlas is memorable. For me personal the water was a litlle to much chloric smell, but that is just a small detail. We had a massage and pedicure at the welness, done by a very professional and kind lady , I think her name was Rabbiah ? So overall we have had a great stay again,. The place is a litlle corner of paradise, and a perfect spot for people who want to relax on a place far away from the noisy crowds and crazyness of Marrakech, and that only a half hour drive from the red City. Shoekran to all our Le Paysan friends, and for sure we will come back . Igo van Hoof and Stefan van Loock Belgium

I booked here in last minute I knew this place since 5 years but o did not come back since that time Hôtel is in good condition, need some paint but the garden still to be so beautiful The room , 14 , was so spacious Nice terrace overlooking the garden and facing the sunset I spend a nice moment at the pool , dinner was ok ….I really don’t understand one thing …..the soup Of the day was bloody hot when the Tempture outside is 30 degrees ???? The worst arrived during the night I wake up in the middle of the night with strange feelings , my skin was on fire , when I turned on the light I discovered 50 ants on and around me !!! Awful When I mentionned it the day after the receptionist just asked me if I have had food on my room , it was not the case but he did not do or say nothing just take my credit card …..weird service Pity I was on the way to book another night