ANC Resort

Die Unterkunft hat mir sehr gut gefallen, ich war in einem Apartment untergebracht und unser Zimmer wurde jeden Tag gereinigt. Die perfekte Lage, da es mitten auf der Insel liegt, allerdings braucht man immer ein Auto. Einen Supermarkt erreichen Sie mit dem Auto in 15 Minuten. Unglaubliche Aussicht und sehr guter Service. Ich würde es zweifellos wiederholen.

We had a lovely stay at ANC. We spent 2 nights there after flying in from NYC. It was nice to have the pool, the terrace and be in walking distance to the beach (even though when we went there was too much seaweed to swim) most of the people at the front desk were very helpful. You can also walk to Caloura. These were all good things as we got acclimated from jet lag. Peaceful. One person in particular helped me with reservations and good details on our plans. The dinner was good and the breakfasts seem to be the usual fare, a good variety. We’d recommend staying here.

Als Familie 2 Erwachsene 3 Kinder! Einem 4-Sterne-Hotel nicht würdig, überflüssiges Frühstück, unerträglicher Windgeräuschlärm auf der Terrasse, schade, denn die Aussicht ist sehr schön und die Umgebung schön. Ich empfehle für maximal 2-3 Nächte, aber nicht für die Woche. Das 3. Bett reicht aus Nein, es ist kein Bett!

Das Zimmer roch nach Zigarettenrauch. Sie konnten unser Zimmer nicht wechseln, weil das Hotel „ausgebucht“ war. Sie erstatteten uns das Geld für die erste Nacht und wir stimmten zu, im Hotel zu bleiben, mit der Zusage, dass am nächsten Tag eine gründliche Reinigung durchgeführt würde, um alle Gerüche zu entfernen. Am nächsten Tag stellten wir fest, dass sie die angebliche gründliche Reinigung, die sie versprochen hatten, nicht durchgeführt hatten. Tatsächlich war das Zimmer nicht einmal gereinigt worden. Wieder meldete ich es an der Rezeption und sie wechselten nur die Bettwäsche. Sie wechselten die Vorhänge nicht, die schmutzig waren und nach Zigaretten rochen, weil „dieses 4-Sterne-Hotel-Resort keine Ersatzvorhänge hat“. Ich meldete, dass die Klimaanlage nicht funktionierte und nicht ausgeschaltet werden konnte, am nächsten Tag schafften sie es, sie auszuschalten, machten sich aber nie die Mühe, sie zu reparieren. Die Ausrede war zunächst, dass am Wochenende kein Techniker da war, aber unter der Woche vergaßen sie dieses Problem einfach. Ich meldete auch eine nicht funktionierende Lampe, die sie auch nicht reparierten. Die Spülmaschine funktioniert nicht richtig, man muss alles mit der Hand spülen. Das WC war nicht sauber, es hatte Kotflecken. Dieses Hotel ist nicht im Entferntesten 4 Sterne wert. Es ist dreckig und es gibt keine Möglichkeit, dass die Zimmer richtig sauber gemacht werden. Die Qualität ist im Allgemeinen schrecklich und es hat alle Mängel, die man in jedem Hostel finden kann. Schreckliche Erfahrung.

Really wonderful staff and stay. Weather was lovely mid-January and after a short run along the beautiful streets, I rewarded myself with a dip in the outdoor pool just past my patio. A couple of fabulous restaurants nearby - Adega Caloura and Bar Caloura. All the staff I met were friendly and helpful. I will return.

I just returned from a three night stay at this hotel with my girlfriend and our teenage daughter. We have been countless times in S. Miguel as we consider it such a pleasant and beautiful island. This time we opted for a hotel outside the main towns and in fact we managed to do just that. At the same time it is only 20 minutes away from the airport and 15 minutes away from Ponta Delgada or Ribeira Grande, the two main towns. We already visited the nine islands of the Azores archipelago and always get a rental car at the airport (exception at Corvo Island). If you are staying in this hotel, it is paramount that you do the same. As to the hotel itself, we booked it only four weeks in advance on high season, thus we had to pay the full rate of the stay at that moment. Upon check-in on room 206, we were given two identical cards without any distinctive element, one to open the door and the other to insert into the slot for lightening. That is odd, generally, hotels give two identical keys to open the door and one of them, if necessary can be left on the slot when we are out. We were assigned a spacious accommodation with living room, bedroom and bathroom. We did not have sea view and the living room had lots of glass walls overlooking the adjacent condo. All those glasses made it very hot on the sun shining days and we had to keep the AC on during the day. The décor of the room was unstylish and lacking attention to details. The bedroom had a big closet but no clothes rail or hangers. Besides that, one of the doors of the closet could not be opened fully, because it bumped into the shelves that are installed as bedside tables. The safe was old style, that is to say, it closes with a key that we had to ask for at the reception at no charge, along with a cumbersome key ring that we had to take with us whenever we were out of the room. The living room had a well equipped kitchen, that we did not use but it was constantly patrolled by half a dozen ants. We had bought previously some good looking fruits and had to fill a big dish with water and in the middle of it we put a small dish with our fruit so that the ants weren’t able to cross the water in order to get to fruit island. The bathroom was very spacious and pleasant looking even if the washbasin was more stylish than efficient. This room lacked tremendously of a place to put one´s belongings (toothbrush, toothpaste, comb, electrical razor and so on). Amazingly no one foresaw the installation of a shelf. The social areas of the hotel such as the lobby are, again, unstylish, corridors have shabby carpeting. The room where breakfast is served has a view to an outside wall and lacks natural lightening. Breakfast itself has a reasonable variety of items, but by no means is it worth 12 euro per person per day, that in our case we were asked to paid in advance, precisely at the same moment we made the reservation. There is a restaurant at the hotel, called Dragoeiro but it features mainly sushi. It is in