Moustache Agra

The hotel sent us a message just when our accommodation could not be canceled free of charge to tell us that our room was no longer available and that they could not accommodate us. I think it's a scam, place to absolutely avoid!! L'hôtel nous a envoyé un message juste au moment où notre hébergement n'était plus annulable gratuitement pour nous préciser que notre chambre n'était plus disponible et qu'il ne pouvait nous recevoir. C'est je pense une arnaque, endroit à éviter absolument !!!

Dirtiest & Filthy Dorms & Washroom. No Cleanliness. Unhygienic Conditions. Dorms Full of Mosquitoes. The premises is not maintained at all. Unprofessional staff. One of the worst experiences staying here. Words are short to describe such a horrible experience. 😪

I have stayed in several moustach hostels all over India and they were all great. Expect for the moustach in Agra. Just a terrible place, extremely bad internet, everything is dirty and seemed not been clean for a while and the showers simply don’t work. They kept saying things like it takes 15 min or the mechanic is coming but that were all lies. See other reviews that the showers are not working for 6 months already. It’s a joke this place. This moustach is a disgrace and should be closed. I asked for a compensation as I couldn’t use a bathroom and the manager told me he would speak with his director but he simply ignored me the rest of my stay. The last day there was a working shower in a dorm where 8 others were sleeping. That bathroom was the most disgusting one I had seen during my 4 weeks in India. People had been smoking in there and it looked like they haven’t been cleaning there for several months.

Do not stay here! We booked it because we had such a great stay in moustache Delhi but Agra is nothing like that! The sheets were dirty, no hot water and very noisy. My main complaint though would be the unfriendliness of the staff they just don’t care. The restaurant food was ok but even in the restaurant the service is uncaring. Just an uncared for place.

Absolutely pathetic place to stay and a beautiful way to ruin your stay or trip to Agra. Staff behave as if you are their butler. Charging everything more than the MRP and that too without having a GST in their services, no bill was provided after the stay was done, and upon asking made excuses. They didn't even have soap for the washroom and room service felt as if we had asked for their kidney. I beg you not to stay at this place. The only which were okay were their bedding, leaving aside the washroom, broken shower handles, dirty, no soap etc. The food was absolutely pathetic. We ordered simple egg curry and what mishap happened, the eggs were not even boiled properly!! They even took an hour to serve us.