Gastnutzer
10. September 2024
The hotel has a 5 star rating but feels more like a 3 star. Our room was big but felt like a hospital room, the aesthetic was cheap, and made no sense. The ac was not working correctly when we entered, and when my husband tried to lower the temp he wasn’t able to. The manager informed him that it was working but that a previous guest had broken the display. The bathroom, like the room, looked like it belonged in a hospital. There was a visible broken panel underneath the sink. The lighting in the entire room was awful . The only plus side is the view which is beautiful. We went to the pool area which is quite nice, but not 5 star nice . We were the only two people there, we got our own towels and set up the beds, the two staff members never approached us to ask if we wud like anything, they spoke amongst themselves , i had to go up to the bar. Once i did, they were very nice and the cocktails were lovely . We left after one night because it just wasn’t the comfy, cosy, 5 star boutique hotel experience we were expecting .Lower the rating if you aren’t going to deliver .
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