Binh Tran Phuong Thi
20. November 2023
My room have problem with toilet issues, when i turn on shower and use toilet got bad smell , i was arrived late and tired after long fly . So i did not have chance to ask for change different room .
No free bottle of water for customers like normal hotel always give customers. I was surprised and disgusting about that when i paid expensive for Room . I traveled alot and stayed alot hotel with no star and 5 star. I never have that situation. Only the old man door can have my 5star with his service. He was so nice and friendly. And i got surcharge after i left Adelaide. When i did checkout , the staff checked and didn’t tell me about surcharge. When i fly to another city i got notification about surcharged. Im still waiting for response from Hotel .
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