Milton Hill House

There was excess chlorine on the swimming pool that made us not able to swim

Stayed there for a wedding, nice place with good service!

Approach to Milton hill is lovely well sign posted as were the disabled parking. Beautiful entrance and smelt lovely. Staying on a Secret Escapes break we were delighted we stayed in the house, room 406 . Great views of the back of the Great Park . Squirrels, deer ,rabbits and a plethora of birds . The room a good size updated bathroom was good with a sensible wardrobe case stand and equipped with iron ,hairdryer and ironing board tea and coffee and tinned water nice touch . It in places needed a little tlc but the views compensated for a bit of missing paint . Dining room with its side dining areas had great views too though again the main area is a little dated but served its purpose.. Food was from the normal menu with price adjustment if you go over the set allowance. This is by far the best way of doing it ,why other places don't do this I don't know . A word about staff they whilst obviously were under pressure maintained an excellent level of service ,attention and please take some cash down to dinner and tip good service. Our servers were almost shocked we cash tipped them saying it's now a rare occurrence. This bring me on to lost stars firstly it needs a coat of paint in places desperately the building has some beautiful features but look tired . Secondly the bar floor is a disgrace wooden floor scratched to obliteration . Seems small observations ? Yes they are but detail to the discerning guest is a huge part of a enjoyable stay . And finally the old cash chestnut . They don't take payment in cash it should be our choice not the establishment. Now a word about the spa nice pool not big with 10 people in it it felt full, steam and sauna again compact but adequate shame jacuzzi wasn't working but hey things go wrong changing room (male) too small lockers faulty .So in brief take cash, tidy public areas and I would have given five stars happily. I also would if given a" in the house" room do a return visit to do an update review

Having read the last few reviews, we were expecting Faulty Towers, and were pleasantly surprised! We chose a room in the main house, room 406, and we had a nice view over the grounds. The room needed a little tlc, and a deep clean, but the bed was clean and comfy. The evening meal was quite acceptable, and not expensive. Breakfast had been criticised in previous reviews, so we made sure we got up early and it was really nice! Wide choice and the cooked items were hot. Finally, all the staff were really friendly, with the restaurant staff working extremely hard!

The inn, while pretty, was a bit of a disaster operationally. Staff very kind, but couldn’t overcome the service setbacks. Staff a bit confused. Lunch advertised in the bar at noon on Saturday and Sunday but I had to force the issue because they were serving a luncheon for conference in the dining room and the kitchen was but quite busy I pressed the issue and was served, but quite slow. Breakfast buffet meh. Lunch not available, and dinner service and room service from 6-9. Breakfast ends promptly at time advertised, and foods not replaced during the last hour of operation. Not many other choices available in the area, though. So, this is probably the best the area has to offer. Rainy, cool September stay found the rooms quite stuffy. Comfortable bedding, but comforter was too heavy for the season. The rooms were musty, as you may expect in an inn this age. Opening windows offered relief, but noisy crows were unpleasant for sleeping. Jacuzzi out of service for the first 3 days of my stay. Very stingy with towels. No phone in the room You must have a car as the roadways are quite treacherous for walking. No sidewalks.

We arrived to what looked amazing but then you find out that the majority of the rooms are in the cell block hidden round the back and an eyesore which is quite a distance to walk. We went to open our room and the key didn’t work, I walked back and they redone the keycard, I walked back to the room and again the keycard did not work. I walked back to reception to find out that room is faulty and shouldn’t of been allocated in the first place, so issued another room still in the cell block hidden at the far back of the building. The building door was battered, in all fairness the building was battered, leaks (new and old) and damp everywhere! The sauna/jacuzzi were out of order so we couldnt use then and were looking forward to it, another disappointment. The filth, it was so dirty! I didn’t want to turn the tv on as the remote was revolting (see pic). The restaurant was dusty and dirty, I had to ask the waitress to clean the table again! We ordered aranchini for starter, both mine and my parters came out and he said it felt cold, when we cut them open they were frozen solid inside, they took them back to the kitchen. We then ordered a pizza for main which was over cooked so much it was rock solid even a kinfe couldn’t cut through it as we demonstrated to the waiter, solid as a brick, we also showed him that the chef obviously knew it was overcooked and burnt as they had removed a load of the crust down the side of the pizza as if we didn’t notice! We were then charged for drinks we hadn’t received! We were not the only people, 5 other tables complained to the restaurant whilst we were dining, one ordered cod and chips and the cod came out still frozen inside! The restaurant staff seemed to not have a clue what was going on, no management or head chef was working to report this to. There was a young man who said he was supervising that evening so discussed this with him and ensured it was all removed off the bill. The hotel is completely run down, do not be deceived by the images and misrepresentation of the advert online, it is very dirty, dusty and worn out. There was rubbish everywhere in the evening, someone had ordered a huge mcdonalds and there was litter, glasses, spilt drinks in the lounges, no one had cleaned these all evening so you couldnt find anywhere apart fron the small bar area to sit. There was still rubbish left all in the outside seating area in the morning. The only good things we found were the two young gentlemen that were working in the bar, it was always kept tidy and they were friendly! The grounds outside are quite pretty. This really ruined the weekend for us as it was problem after problem. We came to stay as a couple having a weekend away whilst the children were at home with family and we wish we hadn’t. We did express our disappointment to the reception on check out who have emailed us since offering a partial refund.

The advert showing a white stately hall type hotel with a spa looked inviting. On arrival we were told there was no spa due to a "health and safety" issue, but after looking around this delapidated building I suspect it was like most other things - just broken and neglected. We tried to go for a swim, but since every locker door lock was broken there was no way of safely leaving valuables, the showers had old disguarded underwear and broken mouldy tiles, so we gave up on that idea and went back to the basic room. There was at least 1 wedding on, possibly 2, so all the nice public areas were a no go for paying hotel guests. The £108 a night spa break ended up being just like a badly maintained travel hotel staying in a prefab concrete bunker with leaking cielings. Breakfast was very poor standard of quality and so dry and stale it looked like it had been prepared by the chef the night before. Advice - Stay away. Its not as the advert looks in the advert and is poorly managed and maintained.

I stayed overnight after a wedding and it was a lovely experience. My room was very clean and bed was super comfy so I had a great night’s sleep. The staff on reception and restaurant were very helpful and friendly and breakfast was delicious; great choices of food and drinks. I would like to thank Lisa in particular for her help. I’d definitely stay again!

Lovely place with lovely staff. Very clean comfortable beds and well appointed rooms (don’t judge outside of block the rooms are perfect). Lovely food relaxed atmosphere in quite beautiful grounds and the main building smelt amazing (need to know what it was called). Thank you!