Thermen-Hotels in Shropshire, Vereinigtes Königreich

"We visited Lion Quays on a midweek night away - I have wanted to try the hotel for a while. The receptionist was very friendly on arrival but warned us that the lift was broken that day. She offered help with our bags - which we declined. But we would have struggled if we had poor mobility as we were on the top floor. We were in room 312 with a view of the canal which was lovely. However there was a hole worn in the top cover on the bed - it didn't affect us but it looked bad. We noticed alot of the furniture in the hotel was worn - particularly in the dining room where the seats and arms were bald. We had a sandwich and a beer out on the patio before we visited the leisure club which we had been looking forward to. The steam room was out of order and closed and the light in the rustic sauna was not working although it was open. Since it was mid August - this was pretty disappointing. We didn't eat dinner in the hotel- instead going to Henlle Heights nearby for a fantastic Indian meal. We slept well in the room, the bed felt very soft but was really comfy. There was a fan provided but we didn't use it. The following morning we discovered the lift had been fixed. We really enjoyed breakfast, a fine selection of hot and cold options to help yourself and spent some time sitting out near the canal with our coffees which was super relaxing. We did like Lion Quays and we would return however there just seemed to be a few rough edges which came across as lack of care which was a real shame."