Bewertung vom14. Juli 2025
Gastnutzer
We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating.
Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch.
However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards.
At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks.
At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife…
Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise.
Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel.
There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this.
The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat.
Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.
Mehr anzeigen
Preis pro Nacht ab:5.231.981 IDR
Bewertung vom24. Juli 2026|Quinta Flusszimmer
GastnutzerDas ist mein erstes Mal, eine Bewertung zu schreiben, weil ich einen Ort finden muss, um zu vent, wie enttäuscht bin ich mit dem Hotel. Ich hatte keine hohen Erwartungen, nach allem es ist Sechs Senses, nicht der Ultra Luxus und dennoch fiel es noch kurz.
Um fair zu sein, ist die Eigenschaft besonders erstaunlich, der Poolbereich aber das Zimmer .....Das Zimmer .....Es ist sprechenlos. Ich habe das Flussblickzimmer, das sagt 50sqm, aber es hat keinen Raum für Gepäck und das Schrank ist im Badezimmer, wenn Sie es als Schrank anrufen können. Was für ein Genie-Design.
Die Zimmer sind wie antike. Haartrockner, Eisen und Eisenblätter sind wahrscheinlich vom Tag des Baus des Hotels. Die Eisenplatte war schmutzig und links steinig auf meinen Kleidung. Die Handschuhe der Badezimmertür sind rustig Metall mit scharfen Kanten, die meine Hand schneiden. Das scheinbar intelligente Steuerpanel ist überhaupt nicht intelligent, es reagiert nicht auf alles, was Sie drücken. Ich habe gedrängt Nicht stören, aber es zeigt nicht, ob es an oder nicht, was führte zu Hausaufbewahrung kommt in mein Zimmer um 9 Uhr am nächsten Morgen. Sie müssen es verwenden, um zu verstehen, was ich meine.
Die Restaurantumgebung ist schön und romantisch, aber der Service ..... Haben 10 Minuten zu sitzen wartet ist kein Problem, wartet eine Stunde für das Essen zu kommen ist auch kein Problem, aber das Essen kam kalt nach einer Stunde! Die Erfahrung war so schlecht, dass wir uns am nächsten Tag entschieden haben, zu Abendessen zu gehen.
Die Spa-Anlagen sind um 8:30 Uhr nahe, was ziemlich früh ist, da dies ein Getaway Resort ist. Personal kam, um Sie zu verlassen, beginnend um 8:15 Uhr.
Der Pool war wirklich nett. Wenn Sie dort bleiben, versuchen Sie, über das Zimmer zu vergessen und einfach am Pool zu bleiben. Das Zimmer ist wie ein 3-4 Star-Homestay am besten
Ich reise so viel wie Sie aus meinem Diamant plus Status sehen könnten, aber vertrau mir Ich bin kein Würfel. Dies ist mein erstes Mal, einen Kommentar zu schreiben, weil ich nicht helfen kann, es zu schreiben .....
Mehr anzeigen
Preis pro Nacht ab:29.647.890 IDR
Bewertung vom21. Aug. 2025
Gastnutzer
Foi uma agradável experiência. Adoramos o hotel , não é novo, mas as instalações são boas e a zona da piscina é muito agradável e a vista simplesmente deslumbrante .
O staff é super cordial e prestável e atencioso .
Tínhamos pequeno-almoço incluído e é bastante
bom
Acabamos por jantar os dias de estadia, e foi uma agradável experiência.
Vale a pena conhecer e voltar .
Mehr anzeigen
Preis pro Nacht ab:2.005.726 IDR
Bewertung vom6. Juli 2024
Andreia
As vistas do hotel são incríveis. Está situado numa zona calma, com ótimas vistas mas fica longe de tudo.
Limpeza deixa muito a desejar. Lençóis estavam sujos com cabelos.
Pequeno almoço igualmente. Para um hotel de 4 estrelas deveria ter mais variedade e pão fresco, porque o pão não parecia ser fresco. Deveriam fazer reposição da comida, uma vez que, já não havia frutas e outras coisas.
O preço é excessivo no bar da piscina.
De resto, foi tudo impecável. Hotel muito bonito
Mehr anzeigen
Preis pro Nacht ab:1.591.761 IDR
Bewertung vom14. Mai 2024
Gastnutzer
Extensive work being carried out meant noise throughout the hotel.
Every time we needed reception we had to wait for staff to return.
On the plus side, the restaurant staff were excellent.
Mehr anzeigen
Preis pro Nacht ab:3.493.328 IDR
Bewertung vom26. Dez. 2024
Traveller2000
Schönes Personal, die Einrichtungen im Hotel einführen, gab Ihnen einen willkommenen Getränk. Großes Zimmer mit Mindestangaben. Bitte bereiten Sie Ihr eigenes Gewebepapier
Mehr anzeigen
Preis pro Nacht ab:3.004.583 IDR
Bewertung vom26. Apr. 2026
Anonymer Benutzer
Optimo staff no Hotel. Hotel precisa de alguma decoração paredes de quartos e corredores excepto no hall entrada. Hotel também precisa ter chinelos, roupoes e artigos de higiene.Artigos essenciais num hotel desta qualidade.
Um hotel com história e de qualidade de luxo.Bem localizado. Um hotel a repetir
Mehr anzeigen
Preis pro Nacht ab:1.479.590 IDR
Bewertung vom16. März 2025
MarquesCarla
Spa muito bom. Quartos bem decorados, sóbrios com camas muito confortáveis. Pequeno almoço excelente e atendimento personalizado, cuidadoso e ótimo
Mehr anzeigen
Preis pro Nacht ab:2.101.873 IDR
Bewertung vom29. Dez. 2023
GastnutzerSegunda vez aqui, é cada vez que volto está melhor.
Apartamentos top, com todo o conforto.
Piscina interior com água quente top, como nunca vi.
Pequeno almoço fabuloso.
A voltar sempre que possa.
Recomendo
Mehr anzeigen
Preis pro Nacht ab:3.357.121 IDR
Bewertung vom11. Juni 2026
GastnutzerFoi solicitado por msg colaboração simples em surpresa. Nunca foi respondida. De positivo a disponibilidade de usar a piscina exterior mesmo depois do check-out.
Mehr anzeigen
Preis pro Nacht ab:1.356.736 IDR