Bewertung vom10. Feb. 2025
GastnutzerHaving read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there.
Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue.
The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment.
Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards.
Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us.
So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel.
I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat.
So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days.
The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot.
I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more!
I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable.
I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me.
Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again.
It’s most definitely NOT a 5 Star hotel in any shape, way or form.
With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame.
Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey.
Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.
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Preis pro Nacht ab:75 €
Bewertung vom3. Juli 2025|1 Kingsize-Bett, Nichtraucher, Deluxe Zimmer, Minibar, Bügeleisen und Bügelbrett, Kaffeemaschine
TravelTime11Liebe Hotelmanagement !!!
Das Hotel kann nicht hoch genug loben - sie sind wirklich erstaunlich
Insbesondere das Personal der Rezeption hat die besten Kundenservice-Kenntnisse, die ich in Pakistan erlebt habe - fühlt sich wie im Westen. Ich wünschte, ich würde mich an seinen Namen erinnern, aber der Mann, der mich anmeldete und mich auscheckte, war extrem professionell mit fantastischen Kundenservice Fähigkeiten.
Die Empfangsleitung sollte herausfinden, wer er ist und ihm einen Lohnerhöhung geben. Gott segne dich Mann
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Preis pro Nacht ab:55 €
Bewertung vom11. Juni 2025
Zafar
We attend the hotel with outside temperature of 45 degrees after a long journey on the 3rd day of Eid after having stayed a nice hotel in Multan with fully functioning facilities.
The reception was well maintained and nice and cool, we were given our rooms and the porter led us to a door and to our dismay, which went outside to the unfinished shopping mall so we could access the second lift on the other corner of the building as the lift in reception area was out of order.
The lift took us to the second floor, where the decor reflected the reception area , however they had turned off the air conditioning for the building there excuse was that the building engineer was on eid holiday only he could turn on the corridor ac ? we were shown our rooms which were hot as they had just turned on the Ac in the rooms we had booked the large deluxe rooms , however had to change both our rooms about 4 times as issues with inaffective ac units, this didn't get resolved until midnight.
The restaurant was closed even though the staff were there , the other parts of hotel were not accessible as the air conditioning was turned off.
In the morning the staff immediately apologised as there was no buffet or active kitchen so the breakfast which was out sourced was a option of eggs and paratha and toast. There was 4 of us and after a 10 minute wait we were given one cold old paratha cut into 4 pieces it seemed like it was a left over. I complained and we then received some paraths which were reheated old and hard.
Why accept customers if you don't have fully functioning hotel, it could of been a good stay if everything was functioning as the hotel has nice decor.
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Preis pro Nacht ab:42 €
Bewertung vom19. Sept. 2024|Deluxe Zimmer mit Queensize-Bett
GastnutzerInsgesamt ist es ok, aber der Kellner war etwas zu enthusiastisch und bat um Hilfe, um eine gute Bewertung abzugeben, und die Dinge, die er zu beheben versprach, wurden nicht behoben. Im Vergleich zu anderen lokalen Hotels in Lahore ist es jedoch immer noch gut, in der Nähe des Flughafens und relativ sicher
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Preis pro Nacht ab:68 €
Bewertung vom8. Apr. 2026|Executive Zimmer mit Kingsize-Bett
Gastnutzer
Das Hotel selbst war nett, aber sie hatten ein Sportteam hier zu bleiben. Sie zerschmetterten Gebiete und Wege, es war viel Unruhe bis sie verließen. Ich würde Ihnen vorschlagen, wenn Sie hier bleiben, vor der Hand prüfen, wenn eine solche Veranstaltung stattfindet. Sie geben den Athleten Vorrang und lassen Sie aufhören, sogar die Lobby zu überqueren und in Ihr Zimmer zu gehen.
Ich wünschte, ich blieb an einem anderen Ort stattdessen, während das Team hier war, aber sofort, als sie die Dinge verließen, wurde viel besser.
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Preis pro Nacht ab:64 €
Bewertung vom25. Feb. 2026
Sharjeel Larik
Overall experience was good. I have been going to this hotel since I was a little boy in the 90s.
The good: Quality service. Amazing breakfast buffet with local and continental options. Breathtaking view. Consistency across 3 decades.
The bad: Facilities are very outdated and need a big upgrade. My 4 year old played on the same swings that I played at his age. Great for nostalgia and recreating old pics. However, shows how outdated things are. In fact, some were just broken. Table tennis and squash rooms that were freely available for guests years ago are closed and replaced with some 4D entertainment which wasn't functional. Not much for recreation for a resort-type hotel. Room TVs were not smart TVs.
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Preis pro Nacht ab:129 €
Bewertung vom9. Aug. 2022
Bobbi
Der Zimmerservice und die Waschbecken waren wirklich effizient. Obwohl sie einige ältere Zimmer runterlaufen, gibt es auch große schöne Zimmer mit Haartrockner und Schrank. Der Klimaanlage funktionierte gut. Das Frühstück war angemessen. Der Abstand war kein heißes Wasser.
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Preis pro Nacht ab:24 €
Bewertung vom6. Juni 2026|Deluxe Zimmer
GastnutzerIt was wonderful stay with this hotel… staff was so cooperative and best thing is that rooms were cleaned. They served us welcome breakfast too… with this price its ok
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Preis pro Nacht ab:17 €
Bewertung vom1. Apr. 2025
Gastnutzer
Die Arbeiter gehen raus, das Wichtigste ist das Preis-Leistungs-Verhältnis, dieses Hotel ist ein Schatz! Der Preis ist persönlich, das Zimmer ist jedoch nicht unbedeutend. Der Raum ist groß, die warme Einrichtung ist warm und alle Einrichtungen sollten vollständig sein. Das Badezimmer ist trocken und sauber und sauber. Und es gibt einen kostenlosen Parkplatz, das ich für eine Autofahrt zu freundlich bin. Nach einigen Tagen habe ich viel Geld gespart als andere Hotels im gleichen Bereich. Hier wählen Sie später die Reise und empfehlen Sie es allen!
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Preis pro Nacht ab:69 €
Bewertung vom20. Juni 2024
Mr U H Shah
Brilliant experience and lovely staff.
I had a great time and would like to come back on my next visit.
Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.
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Preis pro Nacht ab:88 €