Pantai Indah Lagoi Bintan

Erstklassige Strandvillen mit privaten Pools und exklusivem Strandzugang.

The Sanchaya

Luxuriöses Boutique-Anwesen mit eleganten Suiten, erstklassiger Kulinarik und romantischem Ambiente direkt am Strand.

Indra Maya Pool Villas

"Kids club, massage, food, friendly staff are reasons we came back to Bintan Nirwana Gardens again. Private pool at Indra maya villas is a day and night treat for kids."

Onyx Hotel & Villa

"Das Hotel ist nett. Personal angenehmen. Die Kissen sind komfoetabke nicht zu weich. Der einzige Rückschlag ist es gibt kein Mini-Kühlschrank und es weee keine Mugs, obwohl Kettle geliefert"

The Spa Villa Bintan

Roka Resort

"“Worst hotel in the world” is the best phrase which could describe Roka Resort. For context, I am a university student, female, and went to Roka for 5 days - 4 nights, with my 5 other university friends. We are all girls. Although the personnel, Dewi (at the restaurant) & Ishak at the front desk, were more than adorable, it was the Manager of the hotel (Iwan Kadly) himself who ruined my whole experience, along with his wife. On my first night at Roka, I noticed that upon waking up I had visible insect marks on my legs (see photo), as well as my friends. After searching on the internet, it obviously looked like bed bug marks, but we were not sure and did not want to cause a commotion, hence waited the second day to see if this situation repeated itself. The second morning, we all had even more rashes from these marks. That is why we decided to check all the beds ourselves to see if there were any bed bugs. What we did find is bed bug poop under the sheets (see picture). However, we did not see the bed bugs directly since they hide INSIDE the mattress. When we raised this concern to the staff on the third night, we demanded to change rooms. Since Roka was fully booked that night, we were really panicked as we could not change rooms, nor change hotels as we do not have enough money for this as university students. Hence, we asked to be refunded the 4th night we would not spend at Roka, as we wanted to leave earlier. The room itself was faulty: the curtains had mold, and when we arrived at our room the bed cover plus pillows had mold. Then, the Manager came. Mister Iwan Kadly’s behaviour was more than humiliating, odious and shocking towards us. He had no sense of customer service, and made me feel a way I had never felt before. As he knew I was a young girl with very little amenities, he purposely mocked me and threatened us that he would file a lawsuit against us, as we supposed our beds had bed bugs. He said that these were sand fly marks, but no one informed us of this issue. One thing for sure, and I have verbal proof of this, is that he promised he would reimburse us the night we did stay at Roka. That would help my other friends and I to pay for the clean up of our belongings, if it did contain bed bugs. His wife, which by the way is as deplorable as him, also claimed they would reimburse us one night. I may add that she doesn't even have a working visa, yet works for the hotel by speaking on behalf of it. A few days later, when I asked for a refund on Agoda, the hotel DENIED the refund, saying that it was a conditional reimbursement: “they would reimburse only if we had obvious proof of bed bugs”. However, that is NOT what was agreed. All of this to say, this is the worst hotel experience I have ever had, and as a human being, I have never felt so disrespected. The Manager knew what he was doing, and laughed when we were raising our concerns the whole time, and even mocked us by making us feel stupid for raising the bed bug concern"

De Bintan Villa

"Pleasant stay at de Bintan Villa with friendly staffs and customer service! Really enjoy the stay here, a great escape from the hustle bustle cities. There’s a mini zoo in the villa too!"

Sadi Beach House

"Das Essen war großartig und der Service war erstklassig! Sehr empfehlenswert für Familien oder Paare, die einen Urlaub in Bintan planen :)"

D'Primahotel Lagoi Bintan

"Das Hotel ist komfortabel und gut gelegen in der Nähe von Treasure Bay, Bintan Telani Terminal und Pujasera Bintan (lokale Lebensmittelstuhl).Es ist günstig, in die Nähe zu den Attraktionen zu reisen. Das Zimmer ist sauber mit grundlegenden Einrichtungen. Die Zimmergröße ist zwar etwas klein, ist für einen kurzen Aufenthalt geeignet.Insgesamt ist es eine gute Wahl für Reisende, die eine strategische Lage und einfachen Zugang zu Nahrungsmitteln und Sehenswürdigkeiten wollen."

Banyu Biru Villa

"Sehr gute Erfahrung, das Personal ist sehr freundlich und geeignet für Familienurlaub."

The Kelong Trikora Resort, Bintan Island

"Feriendorf, die Kellner sind enthusiastisch, Reisen ist nicht sehr bequem"

Trikora Beach Club and Resort

"The location itself is nice, close to the beach and peaceful but premises are old, dirty and poorly maintained - the rooms are very basic, beds are not comfortable and feel dirty. The bathrooms are old and dirty -the shower head, wooden boards came apart. There are very few facilities and options for entertainment - there is only 1 restaurant with limited menu (many options were not available and not many options for vegetarians) and no buffet breakfast. The pools were cleaned only after we complained. Very poor customer service as the staff either did not understand English or were unwilling to accomodate requests and it was hard to find any staff around. It's not well lit at night and there's no entertainment for children apart from the beach and pool. The reception staff informed us there were life vests for children but there was noone at the "sports centre" and they did not have any small size life vests for kids.Given that therre were very few guests at the resort that weekend, the service could have been a lot better to take care of the few of us who were there. We had to keep complaining before anything was done. The kitchen staff were friendly and helpful but there was no other customer service provided through our stay. The photos and reviews do not accurately reflect how the premises are. The beach is beautiful but the rooms are not comfortable, and you can hear traffic from the main road. Do not recommend for families with kids as it is really boring. The pictures and reviews on trip advisor do not accurately reflect the state of the premises."

Mutiara Beach Resort

"The personal is very friendly and helpful. You can eat the ordered food anywhere you want. The beach is very beautiful. We really enjoyed our stay."