4-Sterne-Hotels in Quintana Roo, Mexiko

I stayed at Azulik Tulum in one of the smallest rooms, and I have mixed feelings — both admiration and realism. First, let’s be honest: Azulik is visually stunning. Architecturally, it’s a dream — truly built for aesthetics and Instagram. The design is beautiful, organic. From a visual and conceptual point of view, it’s easily 100/100. However, when it comes to comfort and practicality, it’s a very different story. Azulik is a pure jungle experience. That can be magical, but it also means: Very limited privacy A toilet behind a divider No hot water at night Minimal comfort overall I understand this is intentional and part of the concept, but when rooms can cost up to $2,000 per night, you naturally expect a balance between artistic experience and luxury comfort — especially at that price point.  The room itself was cute, but definitely not designed for longer stays. This is not a place you want to stay more than 1–2 nights max. After that, the lack of comfort becomes noticeable. Service was not good. I understand this is Mexico and things move differently, but for a hotel with such an international reputation, staff speaking English should be standard, especially since most guests are travelers from the other countries. The beach service closes early (around 4–5 PM), so the experience feels very limited. A few small but important details: The matches in the room were extremely horrible to light, which becomes frustrating when candles are the main source of light, and I love candles idea but if you are reader this hotel not for you! Cleaning could be better.  Hot water should really be available 24/7 at this level. Overall, Azulik is an artistic, aesthetic, and spiritual concept, not a comfort-driven luxury hotel. If you come knowing that — and stay one or two nights only — it can be a beautiful experience. I think its important to remind guest on checking in what are they signing for, coz people don't like to read descriptions and coming for views then being disappointed. Come for the vibe, architecture, and photos. Don’t come expecting classic luxury or comfort. Beautiful idea, powerful concept — but it could truly shine even more with better service, basic comfort, and attention to detail. And I`m not asking a lot here.

Die Einrichtungen sind in die Jahre gekommen und die Badezimmerbeleuchtung ist kaputt, wurde aber rechtzeitig repariert. Das Bett ist relativ bequem. Kostenlose Getränke von 11 bis 23 Uhr, was großartig ist. Pool auf dem Dach, sehr sauber. Auf der linken Seite liegt das türkisfarbene Meer (mit Absperrungen) und gleichzeitig können Sie die Lichter der Stadt spüren. Das Restaurant im Hinterhof des Hotels serviert authentische mexikanische Küche und ist lange genug geöffnet. Die Kellner sind einfach und freundlich und das Serviceniveau muss verbessert werden.

Das Hotel liegt am Rande der Fifth Avenue und die Umgebung ist gut. Der einzige Nachteil ist, dass die Straßenbar zu laut ist und der Klang der Musikbar um drei oder vier Uhr morgens immer noch laut ist.

Dieses Hotel ist viel besser als die Online-Bewertungen. Das Zimmer ist groß, das Badezimmer ist auch groß und vom Balkon aus kann man das Meer sehen. Die Reservierung beinhaltet alle Mahlzeiten, man kann aber nur vom Buffet essen. Da das Hotel vorschreibt, dass Abendessen nur am Vormittag reserviert werden können, können wir die beiden anderen Restaurants nicht buchen, wenn wir einen 2-tägigen Aufenthalt buchen. Erst wenn wir länger als drei Tage bleiben, können wir ein Restaurant buchen, das kein Buffet anbietet in der dritten Nacht nach dem Check-in. Man kann also nicht sagen, dass es sich bei diesem Hotel um ein echtes All-Inclusive-Hotel handelt. Aber alles andere ist gut, es gibt einen weichen Strand, einen Infinity-Pool und eine gute Bar neben dem Pool. Wenn Ihre Essensansprüche nicht zu hoch sind, ist die Buchung dieses Restaurants ein gutes Preis-Leistungs-Verhältnis.

Das Preis-Leistungs-Verhältnis ist in Ordnung, aber für mich bedeutet ein All-inclusive-Hotel, dass Essen und Unterkunft gleichermaßen wichtig sind. Überraschenderweise waren am Heiligabend alle Restaurantplätze belegt, sodass ich mich am Buffet anstellen musste. Die Qualität des Buffets war wirklich enttäuschend, im Grunde auf dem Niveau von Hotels in China, die 50–60 RMB kosten. Wenn Ihnen Essen und Getränke also nicht so wichtig sind, ist ein Aufenthalt hier eine sehr kostengünstige Option.

Das Zimmer ist sehr sauber, aber wenn Sie warmes Wasser in der Schale aufbewahren, ist das weißes Pulver? Sehr leider, es gibt viele Dinge, die flocken. Es gibt kein Problem mit Bett, Toilette und Gesichtswaschbecken. Ich glaube, wenn das Zimmer etwas heller wird, habe ich nichts gesagt. Ich habe gehört, dass ich Zahnbürsten mitbringen würde, wenn Sie wollen, aber weil Sie das Etikett für Ihre Störung angezeigt haben? Ich habe nicht ... Ich habe nur die Landschaft aus dem Zimmer (Nacht) gesehen, aber sehr gut!

Here’s a polished review you can use for the Wyndham Hotel Playa del Carmen: ⸻ Wyndham Hotel Playa del Carmen – Honest Review We had a very enjoyable stay at Wyndham Playa del Carmen overall! The customer service was truly amazing — we were even upgraded to a beautiful suite with an oceanfront view, which made a huge difference. The buffet was great with lots of options, and the staff throughout the hotel was consistently friendly and welcoming. However, a few things to note: there are very pushy salespeople around the property who are constantly trying to upsell timeshares and spa packages. It’s understandable, but it did get a little tiring at times. The hotel is directly on the beach, but the beachfront isn’t ideal for swimming since it’s very rocky and shallow. You need to walk about five minutes down to find a spot where you can comfortably swim. The overall vibe of the hotel is a bit outdated and cheesy — definitely a mixed crowd of younger people looking to party and older guests, giving it a bit of a “cruise ship” atmosphere. My husband and I had never done an all-inclusive before, and although we got an amazing deal, it’s probably not something we would repeat at this property. As for dining: • The buffet was solid — lots of choices, decent quality — I’d rate it a 7/10. • The two à la carte restaurants (that required reservations) were subpar, so we honestly preferred the buffet experience. • The sushi swim-up bar was a bit of a letdown; the sushi wasn’t great (but understandable given the location). Our only real disappointment was the hot tub — it was very tiny, difficult to find, far away from everything, and when we finally reached it on our last night, it was lukewarm and not fully functioning. Final thoughts: If you’re looking for a budget-friendly all-inclusive with great staff, decent food, and a nice view — this is a good choice. Just know it’s not super luxurious, and swimming directly in front of the hotel isn’t ideal. It’s located right in the heart of Playa where there are lots of partying going on, if you want that sort of scene. We’re glad we tried it, but we’ll probably explore other options and quieter locations next time.

Ein großes Erlebnis bei Rancho Encando, das direkt am Lagune liegt! Alle Menschen in der Unterkunft sind so nett und verständlich, und zu diesem Zeitpunkt brauchten wir dieses Flugzeug aus DR! Das Essen im Restaurant ist auch so gut und es lohnt! Die Grünlandschaft im Immobilien und die ruhige und ruhige ist etwas, das wir immer lieben und schätzen, und die Lage ist nur ein Zusatz zum Charme des Ortes.

This hotel is an architectural masterpiece and absolutely stunning. They are also one of the few hotels that didn’t destroy the vital mangroves protecting the lagoon (and it’s beautiful color). Needless to say that the lagoon is an absolute stunner. The service/management, however, is not worthy 5 stars and also not a Michelin key. We were very disappointed. A few things to note before you book this place: - very inconsistent service: for example, we never received a WhatsApp with all the info/tours, only after asking for it again. - very poor planing of tours (we booked a sailing trip … the first day it took them 2 hours of “confirmation” to end up telling us it’s not possible. We then booked for the next day and the tour started about 1 hour late, again, us just “waiting” and wasting our precious holiday time. No “sorry” whatsoever from the hotel. - the tour was supposed to include “sunscreen” (mentioned in PDF flyer). When the guide arrived (a very nice and competent local guide), she told us that sun screen is not available and anyway is heavily damaging the lagoon and should be avoided - feels like something a) the hotel should advocate and b) not sell as part of their tours - waiters service also very inconsistent. Some friendly, some couldn’t even say “hello” - food also very inconsistent (and expensive). Pasta à la mantequilla was a nightmare, while the hamburger was delicious. - on the day of NYE we proactively asked about a table in the restaurant only for the staff to tell us that we can only have dinner there if we buy the NYE menu for 4500 MXN per person ( that’s around 215 EUR pP ). The hotel is very remote (which is why we booked it of course), so the next restaurant is 20 minutes away. They never proactively mentioned this (all they did was inform that there will be a NYe dinner) Overall, too many little things that went wrong to make this stay enjoyable.

자연친화적인 곳이에요. 자전거를 타고 호텔을 구경하며 코아티, 도마뱀, 이구아나까지 여러 동물도 만날 수 있었어요. 바로 앞 바닷가도 멋지고, 맛있는 음식을 제공하는 식당도 많아서 호텔에 있는 동안 행복했습니다.