4-Sterne-Hotels in Quintana Roo, Mexiko

I stayed at Azulik Tulum in one of the smallest rooms, and I have mixed feelings — both admiration and realism. First, let’s be honest: Azulik is visually stunning. Architecturally, it’s a dream — truly built for aesthetics and Instagram. The design is beautiful, organic. From a visual and conceptual point of view, it’s easily 100/100. However, when it comes to comfort and practicality, it’s a very different story. Azulik is a pure jungle experience. That can be magical, but it also means: Very limited privacy A toilet behind a divider No hot water at night Minimal comfort overall I understand this is intentional and part of the concept, but when rooms can cost up to $2,000 per night, you naturally expect a balance between artistic experience and luxury comfort — especially at that price point.  The room itself was cute, but definitely not designed for longer stays. This is not a place you want to stay more than 1–2 nights max. After that, the lack of comfort becomes noticeable. Service was not good. I understand this is Mexico and things move differently, but for a hotel with such an international reputation, staff speaking English should be standard, especially since most guests are travelers from the other countries. The beach service closes early (around 4–5 PM), so the experience feels very limited. A few small but important details: The matches in the room were extremely horrible to light, which becomes frustrating when candles are the main source of light, and I love candles idea but if you are reader this hotel not for you! Cleaning could be better.  Hot water should really be available 24/7 at this level. Overall, Azulik is an artistic, aesthetic, and spiritual concept, not a comfort-driven luxury hotel. If you come knowing that — and stay one or two nights only — it can be a beautiful experience. I think its important to remind guest on checking in what are they signing for, coz people don't like to read descriptions and coming for views then being disappointed. Come for the vibe, architecture, and photos. Don’t come expecting classic luxury or comfort. Beautiful idea, powerful concept — but it could truly shine even more with better service, basic comfort, and attention to detail. And I`m not asking a lot here.

Die Einrichtungen sind in die Jahre gekommen und die Badezimmerbeleuchtung ist kaputt, wurde aber rechtzeitig repariert. Das Bett ist relativ bequem. Kostenlose Getränke von 11 bis 23 Uhr, was großartig ist. Pool auf dem Dach, sehr sauber. Auf der linken Seite liegt das türkisfarbene Meer (mit Absperrungen) und gleichzeitig können Sie die Lichter der Stadt spüren. Das Restaurant im Hinterhof des Hotels serviert authentische mexikanische Küche und ist lange genug geöffnet. Die Kellner sind einfach und freundlich und das Serviceniveau muss verbessert werden.

Das Hotel liegt am Rande der Fifth Avenue und die Umgebung ist gut. Der einzige Nachteil ist, dass die Straßenbar zu laut ist und der Klang der Musikbar um drei oder vier Uhr morgens immer noch laut ist.

A pleasant stay. We received a room upgrade to ocean view which was lovely. Good size spacious rooms and comfortable bed. Amenities at the sister hotel next door were better than ours but because you can access both, this was not an issue. Friendly, helpful staff and good food from the three restaurants we tried. All inclusive drinks in our package were local and not very enjoyable - this would be my only gripe!

Das Zimmer ist sehr sauber, aber wenn Sie warmes Wasser in der Schale aufbewahren, ist das weißes Pulver? Sehr leider, es gibt viele Dinge, die flocken. Es gibt kein Problem mit Bett, Toilette und Gesichtswaschbecken. Ich glaube, wenn das Zimmer etwas heller wird, habe ich nichts gesagt. Ich habe gehört, dass ich Zahnbürsten mitbringen würde, wenn Sie wollen, aber weil Sie das Etikett für Ihre Störung angezeigt haben? Ich habe nicht ... Ich habe nur die Landschaft aus dem Zimmer (Nacht) gesehen, aber sehr gut!

Das Hotel war fantastisch: in der Nähe des Zentrums von Playa und mit großartigen Einrichtungen wie Schwimmbädern, Fitnessstudio, vielen Restaurants und Aktivitäten. Perfekt für Paare!

Ein großes Erlebnis bei Rancho Encando, das direkt am Lagune liegt! Alle Menschen in der Unterkunft sind so nett und verständlich, und zu diesem Zeitpunkt brauchten wir dieses Flugzeug aus DR! Das Essen im Restaurant ist auch so gut und es lohnt! Die Grünlandschaft im Immobilien und die ruhige und ruhige ist etwas, das wir immer lieben und schätzen, und die Lage ist nur ein Zusatz zum Charme des Ortes.

This hotel is an architectural masterpiece and absolutely stunning. They are also one of the few hotels that didn’t destroy the vital mangroves protecting the lagoon (and it’s beautiful color). Needless to say that the lagoon is an absolute stunner. The service/management, however, is not worthy 5 stars and also not a Michelin key. We were very disappointed. A few things to note before you book this place: - very inconsistent service: for example, we never received a WhatsApp with all the info/tours, only after asking for it again. - very poor planing of tours (we booked a sailing trip … the first day it took them 2 hours of “confirmation” to end up telling us it’s not possible. We then booked for the next day and the tour started about 1 hour late, again, us just “waiting” and wasting our precious holiday time. No “sorry” whatsoever from the hotel. - the tour was supposed to include “sunscreen” (mentioned in PDF flyer). When the guide arrived (a very nice and competent local guide), she told us that sun screen is not available and anyway is heavily damaging the lagoon and should be avoided - feels like something a) the hotel should advocate and b) not sell as part of their tours - waiters service also very inconsistent. Some friendly, some couldn’t even say “hello” - food also very inconsistent (and expensive). Pasta à la mantequilla was a nightmare, while the hamburger was delicious. - on the day of NYE we proactively asked about a table in the restaurant only for the staff to tell us that we can only have dinner there if we buy the NYE menu for 4500 MXN per person ( that’s around 215 EUR pP ). The hotel is very remote (which is why we booked it of course), so the next restaurant is 20 minutes away. They never proactively mentioned this (all they did was inform that there will be a NYe dinner) Overall, too many little things that went wrong to make this stay enjoyable.

자연친화적인 곳이에요. 자전거를 타고 호텔을 구경하며 코아티, 도마뱀, 이구아나까지 여러 동물도 만날 수 있었어요. 바로 앞 바닷가도 멋지고, 맛있는 음식을 제공하는 식당도 많아서 호텔에 있는 동안 행복했습니다.

Schönes All-Inclusive-Hotel direkt am Strand, nur wenige Gehminuten vom Tourismuszentrum Cancun entfernt. Gutes Preis-Leistungs-Verhältnis, schönes Hotelzimmer, guter Pool, sehr schöner, weitläufiger Strandbereich, leckeres Essen im Buffetrestaurant, der Pizzeria und auch im dritten Restaurant. Das Buffetrestaurant ist für die Hotelgröße etwas klein, aber man gewöhnt sich daran. Der Fitnessraum ist besser als nichts, aber sehr klein. Alles in allem ist das Hotel empfehlenswert.