4-Sterne-Hotels in Marrakesch-Safi, Marokko

From the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didn’t just provide great service, they made us feel like we were staying with family, and that’s something we’ll never forget. We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. It’s the little touches like this that create memories that last a lifetime. One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay. A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to. Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasn’t working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here. And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home. The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. We’re already missing every meal! The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. It’s something you simply have to experience for yourself. The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home. To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didn’t just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel. This wasn’t just a hotel stay, it was an experience we’ll treasure forever. We already miss everyone and can’t wait to return. In fact, we’re already looking at booking our next trip, and this time we’ll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable. See you again very soon! Harpreet & Kay

This is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants. We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum. There are also many patios to relax in although we could not make full use of them as the weather wasn't great. The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals. Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever. We will return

Absolutely great experience in old style. Beautiful building run by friendly people that were always ready to help. Small but cosy rooms that were kept clean everyday. Very good breakfast! Really was sorry to miss one because of early departure for a trip one day. All staff always smiling, helpful and ready to brighten your day with mint tea (even late in the evening). Very communicative, I enjoyed having some small chat with them everyday. They also have spa and hammam that was nice to try after one particularly wet and cold day. I truly recommend this hotel to everyone!

I love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!

Stayed here recently after booking through Trip.com, and overall it was a really relaxing and unique experience. Location: The villa is about 30 minutes from Marrakesh city centre, so it’s definitely more on the quiet, countryside side. That’s great if you’re looking to unwind away from the chaos of the Medina, but just keep in mind you’ll need a taxi or arranged transport to get around. Ambience & Property: The place feels like a peaceful retreat. The pool area is beautiful, well-maintained, and surrounded by greenery and palm trees. Plenty of loungers and shaded spots to relax, which makes it perfect for a chill day. The architecture has a rustic Moroccan charm with small villa-style rooms that add to the cozy vibe. Rooms & Comfort: Rooms are simple but comfortable. Not ultra-luxury, but clean and nicely designed to match the overall aesthetic of the property. It feels more like staying at a private villa than a typical hotel. Service: Staff were friendly and helpful, though service can feel a bit laid-back at times (which honestly matches the vibe of the place). Food & Facilities: The poolside setup is great for relaxing, though food options might be limited compared to larger hotels. Best to plan meals or head into the city for more variety. Overall Experience: If you’re looking for a calm, aesthetic getaway with a beautiful pool and peaceful surroundings, this is a solid choice. If you prefer being close to the action, this might feel a bit too remote. Rating: ⭐⭐⭐⭐☆ (4/5) Great for relaxing, but location may not suit everyone.

Very good Riad the food and the personal were amazing the Riad is very calm et very beautiful. Furthermore the staff is very helpful I have forgotten something and the personal bring me to the location. I gladly recommend this stay

Der Ort ist schön und sauber, das Personal war auch sehr hilfreich. Aber beachten Sie, dass die Adresse nicht die tatsächliche Adresse der Riad ist. Ich reise allein, und ich buchte nur diese Riad, weil es genau neben dem Ort, wo meine Freunde bleiben. Ich fand erst, wenn ich ankomme, dass es ein 4-5mins Spaziergang von der tatsächlichen Adresse angegeben auf trip.com. Das war sehr irreführend und sie sollten die richtige Adresse aktualisieren. Kudos an das Personal, das sehr nett war, mich viele Male zu gehen, da ich lieber jemanden zu mir zu gehen früh morgens, und in der Nacht. Wasser, und auch sehr hilfreich und freundlich. Ein weiteres Problem, das ich hatte, war, dass ich einen Flughafentransport organisiert habe, um mich vom Flughafen zu nehmen, und es wurde dem Fahrer gesagt, dass er das Hotelzeichen mit meinem Namen tragen wird. Ich konnte den Fahrer nicht finden und panikiert, wieder, weil ich allein reist. Ich musste die Riad anrufen, um zu begreifen, dass der Fahrer nicht das richtige Zeichen trägt, sondern ein anderer Name ähnlich Riad Dar Massai, und hatte nicht meinen Namen auf ihm. Das war ehrlich gesagt unmöglich, zu erkennen, wer mein Fahrer ist. Das Zeichen sollte zum ersten Mal in Marrakesch für den Gast klar gemacht werden, um nur ”RIAD DAR MASSAI + Name des Gastes” zu zeigen. Schließlich war das Klimaanlage groß, aber die Schleifen waren wirklich dünn. Ich weiß, sie lieferten zusätzliche Schleifen, aber ich habe es nicht verwendet. So bin ich sehr kalt in der Nacht. Neben den wenigen Nachteilen ist es im Allgemeinen ein schön gestaltet Riad, ich liebe die Innenarchitektur wirklich, und die Zimmer sind sauber und geräumig, Duschen sind heiß und schön.

My first time for me and my wife with the 2 kids to try All inclusive Hotel. This serves to commend on the excellent service rendered by your friendly hotel’s staff during our stay from 5 February through 9 February 2025. The room allocations were done with effortless ease as we arrived there. The Superb Facilities start from Warm Swimming Pool, Aqua Park, Footbal Field, Tennis Court,Basketball Court, Mini Golf, Table Tennis, Kids Playground. And also standing applause for All of Entertainment teams. The chambermaids did and outstanding job in ensuring that the rooms were in order and cleaned. Additionally, the buffets served for breakfast, lunch, dinner, snack time were highly sumptuous as we had a hearty time indulging in the array of varieties. Thankyou, we will definitely come back to this hotel.

Ich habe dieses Hotel besonders als ein freundlicher Fitness-Enthusiast reserviert, ich mochte die Fotos des Fitnessraums auf der trip.com Website und wollte mit meinem Laufen und Gewichtsausbildung weitermachen. Als ich ankam, wurde mir gesagt, es war dort seit langem (Jahre) kein Fitnessraum. Das war kein guter Anfang. Die Rezeptionisten ändern sich oft im Hotel und machen einen großen Unterschied, wenn wir Hilfe benötigen. Einige der Rezeptionisten sprachen hervorragend Englisch und waren so hilfreich. So kam ein Tourbus nicht einmal am Morgen, und der Empfangsmann rief den Touristenbetreiber an und war wirklich hilfreich. Ich wünschte, sie alle hatten gut Englisch gesprochen, da es manchmal ziemlich stressig war, sie zu verstehen und umgekehrt. Die Zimmer brauchen einen TLC und eine Upgrade. Angesichts des Eingangs des Hotels sieht so schön aus, die Zimmer sind ziemlich dismal. Es gab jedoch warmes Wasser für Duschen und die Zimmer waren meist jeden Tag gereinigt. Das Frühstück war großartig mit viel Auswahl und westliche Optionen sowie marokkanische Angebote. Die Kochen machen Omelette zu beantragen und eine andere Dame machte leckere Flachbrett am Morgen frisch. Das Foto ist eine Aussicht auf unser Zimmer. Das Hotel ist sehr gut für die freundlichen und willkommenen Mitarbeiter, die wir von den marokkanischen Leuten, wirklich schönen Leuten im Allgemeinen gefunden haben.

Sehr gut gelegen und die Frau an der Rezeption war sehr freundlich und nett. Ich werde mit meiner Familie und meinen Freunden wiederkommen