4-Sterne-Hotels in Präfektur Shiga, Japan

"The hotel itself is really cozy and service is good. During my stay, there was not too many people and relaxing. The quality of onsen itself is really good that make my skin so smooth for days. The dinner and breakfast food are fresh, except the dessert cake is really dry which doesn’t taste like any other Japan standard cake."

"Room is very spacious, comes with 2 sets of facial acre products both for man and woman There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation Food are delicious and nicely decorated Every day it comes with some free local snacks like financiers and biscuits One incident that didn't quite went well is early morning after breakfast As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it. Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction Overall, a nice stay amid a slight mark on the service rendered"

"First of all, I think the rating is inflated by the foreign travellers coming to Japan. This Ryokan is pretty much a middle / a little bit lower experience than what I've got to experience in some less popular places. I did not like the service. In general, it was lacking information a lot. When checking in, we were not offered any information about the morning transfer. Also there was no map booklet of the area offered that made us get lost a few times. These are pretty basic important service details that should be included in a quite expensive place like that. While these two weren't a major problem, the dinner and breakfast experience was somewhat disappointing for the same reason. We did not receive any explanation of the dishes, the way of cooking & eating. One of the served dishes was actually expected to be untouched by us until the next one is brought (why would you bring in the first one in the first place, or not put any sort of emphasis on this moment?). For the morning session, we also didn't get an explanation of what would be expected. We were left alone, and had to call the staff to fire the pots. And after waiting some time, we left without getting the dessert served because, as before, nothing was explained, and the whole situation felt very awkward. I think the hotel should really focus on teaching staff to explain certain things, putting more focus on when guests finish eating (or stating that the call button is the way to go), and not ignore foreigners if they don't speak Japanese that much (or expecting they don't speak Japanese). Also, we were provided only two bath towels, and that's all. No feet towel, no hand towel, no second set of bath towels. That made the experience much less comfortable. This is quite a mistake for a room that has a private bath. The room itself felt clean. The bath was nice, everything was pretty much ok. I liked the view a lot, two room setup. AC was a little bit hard to make sense of even with the ability to read basic Japanese. No coffee in the room, very basic tea set. I would not recommend this place unless you have a special interest in these room types, a discount, or these problems are fixed."

"Das Personal war sehr zuvorkommend und hat uns sehr gut betreut. Unser Zimmer war jedoch nicht ganz das was wir erwartet hatten. Die Bilder sahen doch etwas anders aus als das was wir dann erhalten haben. Es roch auch nicht wirklich gut, wir vermuten dass es früher mal ein Raucherzimmer war. Wären wir länger als eine Nacht geblieben, hätten wir reklamiert. Für eine Nacht war es ok. Das Essen war absolute Spitzenklasse, und auch das Servicepersonal war einfach top."

"Nagahama ist der einzige Bahnhof der Hokuriku-Hauptlinie, der an den Biwa-See grenzt (Hikone und Maibara liegen nicht am Seeufer). Dieses Hotel liegt am Hafen von Nagahama, fünf Gehminuten entfernt. Die Hotelzimmer sind nach Norden und Süden ausgerichtet und bieten von allen Zimmern Seeblick. Die siebte Etage des Hotels verfügt über einen Badebereich und eine überdachte Aussichtsplattform (nach Süden ausgerichtet) mit herrlichem Blick auf den See. Die Aussicht ist morgens und abends atemberaubend, mit Blick auf den Biwa-See im Osten, Süden und Norden und den Berg Ibuki im Westen. Die Fähre zum Biwa-See und das Boot zur Insel Chikubushima sind nur wenige Schritte entfernt. Die Zimmer haben ihr Dekor aus der Zeit der Blase bewahrt und sind sehr sauber. Trotz der hohen Auslastung sind die Flure ruhig. Der Service ist tadellos; alles, was man braucht, ist vorhanden. Obwohl ich das Preis-Leistungs-Verhältnis nicht empfehlen würde, ist dieses Hotel im Vergleich zu den Tausende von Yuan teuren Zimmern mit Seeblick in Otsu und Kosai, die online erhältlich sind, wirklich ein Schnäppchen. Vielen Dank für die erholsame Nacht im Hotel. Ich bin inspiriert vom Lied „Lake Biwa Cruise Song“ hierhergekommen und habe die im Text beschriebene Landschaft wirklich erlebt. Ich hoffe, dieses günstige Hotel mit Aussicht kann weiterhin bestehen."

"非常開心能帶着兩衹小狗入住這樣美麗的地方。 整體環境非常優美安靜，房子自帶的dog run也讓小狗玩得非常盡興。晚餐和早餐都是工作人員上門現場製作的，食材新鮮、分量也非常充足，真的吃得很滿足。 不過在整體體驗非常不錯的同時，也有兩點小小建議，希望未來能夠進一步提升服務品質。 1️⃣ 關於入住時間的溝通 酒店註明的入住時間為15:00〜19:00，因此客人在19點之前到達都屬於正常入住範圍。當天在尚未超過入住時間的情況下，被臨時詢問“大概幾點到達”，會稍微讓人產生一種被催促的感覺。既然酒店已經設定了入住時間範圍，餐飲及接待部門或許可以提前按照這個時間段做好對應準備。 2️⃣ 關於退房時的服務體驗 入住當天工作人員非常熱情，車輛剛停穩便主動上前幫忙搬運行李，讓人第一印象非常好。 但相比之下，退房時卻幾乎沒有任何協助。甚至沒有問過是否需要幫忙搬運行李。由於這裏部分房子距離前台較遠，我也看到一些年長的客人需要獨自拖着很多行李步行辦理退房手續。 我個人認為，一家真正優秀的酒店，不衹是入住時的熱情，更體現在退房時是否依然能保持同樣的細緻與周到。因為客人離開時的感受，往往才是整個住宿體驗最後留下的印象。 以上內容並無冒犯之意，僅代表個人在入住期間的一點真實感受。 也真心希望酒店未來能夠在服務細節上繼續提升，不要讓如此優秀的環境與硬件，被服務上的小遺憾所影響。 最後退房時有部分物品遺忘了，謝謝酒店打電話跟我溝通，下次還會入住的，到時候還請多多關照"

"It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay. The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time. The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata! The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub. Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable! Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat! The ryokan also has a souvenir shop if you wish to buy anything back. Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!"

"酒店距堅田站十分鐘車程，無接送站服務，有巴士可以到酒店附近500米的地方班次較少，推薦出租前往，加上琵琶湖大橋的過路費約人民幣100元。周邊沒有商業和景點，可以中午去浮御堂和佐川美術館．辦理入住的工作人員熱情周到，每個環節服務都非常好。酒店房間全部面湖，一線湖景，落地窗視野開闊，均帶露台，可以看到琵琶湖的落日和日出。設施簡單了一點，沒有常規的保險箱和空氣凈化器，這兩個應該酒店必備。酒店環保風格房間衞浴沒有備品，前台可以提供。衞生間沒有乾濕分離，更差的是空間很大但需要站在浴缸裏洗澡，對於我必須先洗乾淨再泡澡需等放水就很難受，沒有整體浴室舒服。空調安靜，床品一般，窗簾一整個大透光，夜晚都透，必備眼罩，設計有點星野界細節粗糙的感覺，但這一切可以被湖景彌補。房間冰箱只有一瓶散裝水，但與星野界的摳門不同，這裏的lounge全時供應酒水啤酒飲料咖啡小零食，品質優良，下午三點四點五點有現做的點心，這個酒店的烘焙真的厲害，太好吃了，下午五點至五點半提供香檳，晚餐有兩個時段，酒單免費任點，特別大方，晚餐和洋式，節奏略慢，主菜烤近江牛失敗，一股油煙味，料理沒有甜點出色。餐後甜品盒子四個品種，可以帶回房間慢慢吃。這個酒店非常適合飲酒及甜點愛好者入住，特別優秀，晚餐也可能是偶然的失誤，推薦含餐，早餐簡單盒子裝的，不是自助，也可以在房間用早餐，很像虹夕諾雅河口湖的早餐。總體推薦入住。"

"Das Frühstück ist sehr gut und das Erlebnis der heißen Quellen ist auch sehr gut. Es war niemand da, als ich dorthin ging, es war nur eine Charter. Die Lage ist direkt am See, komfortabel und ruhig, daneben gibt es eine 7-11, man kann einige einfache Einkäufe tätigen. Die Besitzerin des Hotels ist eine freundliche und liebenswürdige Großmutter, die uns in einfachem Englisch lokale Aktivitäten empfehlen kann. Ich bin ihr sehr dankbar, dass sie sich ein paar Tage um sie gekümmert hat."