4-Sterne-Hotels in Alberta, Kanada

We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience. Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us. The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room. We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it. The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol) The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together. The gym was small but functional. In the four days we were there, it was empty every time we walked by. Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot. One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples. The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free. I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff. Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.

Der Empfangsmann war sehr glücklich und das Zimmer war sehr sauber! Es ist auch in der Innenstadt Calgary bequem gelegen. Die Temperatur der Dusche kann jedoch etwas schwierig zu passen sein, da es entweder zu heiß oder zu kalt sein wird. Aber ich war insgesamt sehr zufrieden und empfehle dieses Hotel, alleinreisende zu begleiten!

Das Hotel ist etwa 13 Autominuten vom Flughafen Calgary entfernt. Der Hotel-Shuttle kostet 5 kanadische Dollar, ein Taxi 43 kanadische Dollar (inkl. 10 % Trinkgeld). Die Lobby ist sehr geräumig und hell, was die Gäste glücklich macht! Die Rezeption ist engagiert und professionell, und das Ein- und Auschecken geht schnell. Als ich dort war, war die ursprüngliche Zimmerkategorie ausgebucht, also wechselte ich zu einer ähnlichen und ergriff die Initiative, um das Frühstück zu kompensieren. Das Essen ist durchaus zufriedenstellend, und es gibt mehr warme Gerichte als in anderen Hotels. Der Kellner ist begeistert, begrüßte mich mehrmals und servierte mir Kaffee. Das Hotel bietet schnelles Internet, bequeme Betten und das Zimmer zum Innenhof ist sehr ruhig. Die Simmons-Matratze ist dick und nicht zu weich. Die Klimaanlage ist eine später eingebaute. Sie macht beim Einschalten ein leises Geräusch, und das Hotel wird gebeten, sie auszuschalten. Das Badewasser ist warm und stabil, und die Badetücher sind doppelt. Einweg-Duschhauben, Make-up-Entferner aus Baumwolle und Hausschuhe werden ebenfalls bereitgestellt. Kurzum: Eine Empfehlung wert!

Overall it was a decent stay here. Pros: -Clean room with comfortable beds -Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical -tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.

Das Hotel ist schön. Von der Haupteinfahrt, zu den Zimmern und dem Kleinen Hauptrestaurant. Betten waren sehr komfortabel. Liebe die Designelemente des Zimmers! Jedes Personaltreffen war ausgezeichnet, sie zeigten immer ein hohes Niveau an Kundenservice. Wir schätzten die Speiseerfahrung wirklich! Auch das Personal war sehr bequem und näher zu erreichen. Wir haben indigene Kurse ausgewählt, die ausgezeichnet waren, obwohl die Portionen ziemlich groß waren. Wir nahmen am Colin James Konzert teil, das episch war! Die Lage war großartig! Perfekte Geburtstagsfeier!

5 star hotel. I would recommend anyone to stay here. Friendly service, parking is free, there is EV charging but I didn’t ask if free. The hotel heated pool & gym is open until 11:00 PM too. They give you free bus pass to get to downtown etc which is just 20 minute walk to

Große Lage in NW Teil der Stadt. Wir waren super freundlich und machten unseren Aufenthalt angenehm.

The hotel itself was great and the staff was amazing and very helpful:) we just ended up there when there was a soccer tournament happening so it was absolutely crazy and in the pool there was some king of a mess that didn’t end up getting cleaned up even after telling staff about it

Check-in war sehr einfach! Zimmer sind groß und renoviert. Sie haben großartige WLAN und es war sauber. Pool war groß und Spaß nur am Wochenende unten musste ein Stunden Zeitslot reservieren, um den Pool zu nutzen. Ich würde nochmal reservieren!

我們第二次入住這家酒店了，因為去年的體驗還不錯，所以今年再次來，但這次入住體驗沒有那麼好了。 給服務差評是因為，離店那天早上8:45，酒店清潔人員居然敲門來問我們幾點退房，我住過很多酒店，第一次遇到這種情況，感覺很奇怪，按理説我們衹要是在11點之前離店就好，這樣做非常不專業，簡直不敢相信這是Hilton Double Tree！酒店是很希望我們早點走嗎？為了不耽誤打掃工作而打擾客人休息？無法理解這是酒店方面培訓員工這樣做，還是員工自己的做法？當時清潔人員拿着紙和筆去敲門填寫check-out 時間。 酒店的房間設施也不太令人滿意，沒有微波爐、電水壺，床頭電話無法使用，吹風機是壞的（後來找房間服務人員換了）。 好的方面：乾淨，床很舒服，超西邊的窗户視野很好，其他大部分員工態度熱情，早餐不免費但種類豐富，位置不錯，離西Mall 10分鐘左右車程。