Bewertung vom27. Aug. 2025
SINISA
We recently stayed at this hotel for three nights and, while there were aspects we truly enjoyed, our experience was unfortunately overshadowed by significant issues with the reservation and front desk process.
Upon our arrival at 15:30 (check-in time is from 15:00), we were surprised to find that our online reservation couldn’t be found in their system—despite us having proof of the booking. We had to wait in the lobby for nearly an hour while the issue was being resolved. What is shown as available online appears to differ significantly from what is actually available on-site, which created ongoing problems throughout our stay.
We had initially booked a room with a swimming pool view and private balcony. However, this room type was not available upon check-in. We were first offered a lower-category room with a mountain view, which we declined as we already paid online for higher-category, and were then moved to a room with a harbour view and private balcony. Although staff assured us that our originally booked room would be available the following day, we remained cautious and asked for confirmation, as we preferred to avoid the hassle of moving again unless necessary.
Unfortunately, the following day we were asked to check out at 11:00 am because the room we were in had supposedly been booked by another guest, and we were told that a room matching our original booking (with pool view) was ready for us. However, when we returned the same day at 15:00 for check-in, we were assigned the same room we had vacated earlier—clearly indicating no other room had actually become available.
On the third day, we faced a similar confusion with the rooms. Each day involved unnecessary packing and discussions with the front desk, which took up a lot of our time and energy.
That said, the hotel does have its strengths. We really appreciated its convenient location, the beautifully designed restaurant interior, and especially the food—breakfast, in particular, was excellent.
Overall, while the amenities and dining were enjoyable, the front desk and reservation experience significantly impacted our stay. We hope the hotel takes steps to improve its booking coordination and internal communication, as it has the potential to offer a much better guest experience.
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Preis pro Nacht ab:224 AU$
Bewertung vom27. Feb. 2026
Gastnutzer
Nur was wir auf etwas Budget brauchten. Service im ganzen Hotel war hervorragend von Desk bis Reinigungsteam. Pool groß genug für ein Schwimmbad und es gibt uns ein Toddler Pool getrennt.
Frühstück war inbegriffen und war ok. Die Übernachtungen von Oassen / Yoghurt ist fabulös. Kochte Eier sind täglich auch verfügbar. Wir essen ein paar Nächte im Hotel und das Essen war lecker und gut wert.
Reiseunternehmen haben auch ein Büro direkt, sehr handvoll für Autovermietung, Taxi und Reisen (wieder großartig auch dort)
Wir liebten unser Zimmer, sehr großes, riesiges komfortables Bett und gut serviert. Der Luftkono funktionierte! Vital! Ein paar Schnacks wurden auch schnell behandelt (Danke)
Glückwunsch mit dem Safe! Wir haben am Ende aufgegeben.
Insgesamt, gut gelegenes Hotel in Apia (kein Strand) und würde stark empfehlen.
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Preis pro Nacht ab:247 AU$
Bewertung vom1. Nov. 2025
Gastnutzer
My stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind.
The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests.
Every Wednesday night they host a Fiafia Night.
The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench.
Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!
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Preis pro Nacht ab:374 AU$
Bewertung vom15. Mai 2026
NomadSDСимпатичная гостиница в центре города. Номера с персональными удобствами, в которых есть чайник, холодильник, телевизор, кондиционер и вентилятор. Кровати выше всяких похвал. Единственное неудобство - отсутствие постоянного интернета. Доступ к вайфаю надо покупать отдельно, и оплаченные единицы поразительно быстро заканчиваются. Поэтому планирующим оставаться здесь подольше лучше обзавестись собственной сим-картой.
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Preis pro Nacht ab:69 AU$
Bewertung vom3. Dez. 2025
Faauu Eva
Große Einrichtungen, freundliches Personal, obwohl unser Aufenthalt kurz war, hatten wir alles, was wir brauchten und waren sehr zu beherbergen 🙏💯 würde absolut empfehlen 👌🏻 Danke Moatoga 🙏
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Preis pro Nacht ab:84 AU$
Bewertung vom26. Dez. 2025
Gastnutzer
酒店非常的棒,性價比高。除了地理位置處於城市中心,步行即可以到达鱼市场、海边以及邮局,大教堂及文化活动中心等,酒店干干净净,歺廳厨房更是不輸国內,且价格超级亲民,份量大到我不敢多点🤣,酒店可以租車,完全滿足你的所有需要,老板親切,樂於助人,很有耐心解答我们的问题,这个酒店绝对值得推薦👍。
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Preis pro Nacht ab:159 AU$
Bewertung vom10. Nov. 2025
Gastnutzer
It’s a average place,restaurants was okay,looks like it’s still trying to find its place,except more from this place as its been open for just about 12mouths now,hard to get food apart from the restaurant there,that’s very big but empty 🧐 needs a lot more hospitality experience in staffing, its cheap but can do a lot better
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Preis pro Nacht ab:126 AU$
Bewertung vom27. Juli 2026|Executive Zimmer
GastnutzerDie öffentliche Reise, die Lage ist im Zentrum der Stadt, das Zimmer ist sehr groß und komfortabel, die Einrichtungen sind auf der lokalen Ebene sehr gut, die Umgebung ist auch sehr gut, das Hotel insgesamt ist sehr gut bewertet
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Preis pro Nacht ab:135 AU$
Bewertung vom15. Juli 2026
Gastnutzer
Lava war erstaunlich! Von der Mitarbeiter bis zur Qualität der Zimmer ... Die Lage war auch ein Bonus! Würde 100000% empfehlen 🙌🏽
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Preis pro Nacht ab:222 AU$
Bewertung vom23. Apr. 2025
1387429
Very good! Thanks to the beautiful lady at the front desk who accompanied me until 2 a.m. and sent me to the taxi. Thank you very much!
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Preis pro Nacht ab:88 AU$