Bewertung vom23. Juni 2024|Zimmer mit Kingsize-Bett und Stadtblick
GastnutzerDas Hotel war gut und gut gepflegt (außer dem Fitnesscenter) mit sehr freundlichem und hilfsbereitem Personal.
Wenn Sie nach einem Pool-Lounge-Hotel suchen, gibt es bessere Optionen innerhalb von 20 Minuten zu Fuß, da dieses Hotel einen kleinen Pool hatte.
Der Fitnessraum wurde nicht sehr gut mit Gewichten überall gehalten und die Ausrüstung selbst hätte besser sein können.
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Preis pro Nacht ab:151 CAD
Bewertung vom9. Juni 2025|Premium Guest Room, 1 King, Sea View, Balcony
GastnutzerWe had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
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Preis pro Nacht ab:399 CAD
Bewertung vom5. Sept. 2025
World Solo Traveler
Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in
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Preis pro Nacht ab:100 CAD
Bewertung vom24. Nov. 2023
МаринаККК
Ein Nacht. Gutes Strandhotel. Touristen sind wenig, wahrscheinlich aufgrund der Nähe Israels. Ihr Alkohol kann nicht transportiert werden, sie haben im Hotel. Zum Vergleich - eine Flasche von Schüttelwein im Laden kostet 12-15 Dinar, im Hotel - 60! Trink unter der Schleife des Hotels). Sie können zustimmen, aber nur, wenn sie etwas haben. Ja, es ist ok. Frühstück ist gut, große Wahl. Abendessen ging aus dem Hotelbereich.
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Preis pro Nacht ab:405 CAD
Bewertung vom16. Feb. 2026
Adrian_H.
Das Camp liegt außerhalb der offiziellen Wadi Rum Wüste, aber leicht von der Hauptstraße zu erreichen.
Tent: sauber und geräumig, hatte alles, was ich brauchte. Die heiße Dusche war erstaunlich. Es war sauber, so sauber wie die Dinge in der Wüste sein können. Ich hatte nur eine Moskito im Zelt, aber vielleicht in anderen Monaten mehr - vorbereitet.
Dinner: absolut erstaunlich. Viele tolle Gerichte, Live-Musik, separate Wüste. Ich genossen die Atmosphäre wirklich.
Frühstück: nicht so erstaunlich wie Abendessen, aber immer noch absolut ausreichend.
Tour: Am ersten Tag hatte ich eine Tour mit einem anderen Unternehmen - es war ok, aber meist die Hauptpunkte - viele andere Menschen dort. Am zweiten Tag reservierte ich direkt eine Tour mit dem Hotel - der Preis war fair und die Spots viel besser als der Tag vor in Wadi Rum. Weitere spektakulär und fast keine Menschen. Absolut erstaunlich.
Service: organisierte Transport zum Besucherzentrum, um meinen Bus nach Amman zu fangen und einen fairen Deal mit der Tour.
Also wirklich keine Notwendigkeit, in das Dorf Wadi Rum zu kommen, können Sie bessere Punkte direkt aus dem Camp erhalten. Die Bilder sind alle aus der zweiten Tour organisiert durch das Camp.
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Preis pro Nacht ab:38 CAD
Bewertung vom14. Jan. 2026
Anonymer Benutzer
Shell Luxury Camp is an idyllic oasis set against an otherwise harsh desert landscape. Waking up to sunrise right outside the camp is genuinely breathtaking. The cosy “shell” accommodation delivers a true five-star experience, with exceptionally comfortable bed linens. Service was prompt, staff were attentive, warm, and professional.
Hot water availability is limited to specific time frames and was only lukewarm during winter. To their credit, the front desk did remind guests, which helped manage expectations.
Although the camp is relatively new, signs of wear and tear are already visible. Broken floor tiles and damaged toilet fixtures detract from the overall experience and should be addressed promptly to maintain the camp’s luxury positioning. The campsite would benefit from improved upkeep.
Contrary to the hotel description, reaching the campsite directly by private car is not always possible, especially when roads are covered with sand. Hotel transfer is required. To avoid miscommunication, where language barriers may exist, it would be helpful for the camp to request guests’ vehicle plate number, colour, and model in advance, in addition to sharing live location.
The room rate is undeniably steep, but overall, I had a memorable and luxurious desert stay at Shell Luxury Camp.
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Preis pro Nacht ab:196 CAD
Bewertung vom30. Apr. 2025
Gastnutzer
كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء)
في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي
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Preis pro Nacht ab:380 CAD
Bewertung vom29. Jan. 2025
Dafetahi
Our stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival.
From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way.
The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay.
The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had.
If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!
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Preis pro Nacht ab:62 CAD
Bewertung vom5. Feb. 2024
Donovan_l
We really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.
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Preis pro Nacht ab:207 CAD
Bewertung vom13. März 2026
Anzhitinglan-SHANE DING
Very friendly team and great jeep tour and the team speak good English and nice view spectacular experience really
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Preis pro Nacht ab:15 CAD