I’ve extended my stay as I’m enjoying my room. It’s a great hotel, fantastic location, spacious and clean. Breakfast is fab. I’m not understanding any of the negative reviews?! It is a 20 min walk from the station but that’s because most of the attractions are a 15 minute walk from the station anyway! I would definitely book here again.
The location is good and a walking distance to key places of interest. The room were clean and services were good. However, there is need to improve where dinner is served as it is just like in the reception area with chairs and tables not meant for dinner. The first day looked like there was less preparation for guests as other guests together with us were frustrated after making orders only to wait too long to be told that the choice was not available. Otherwise the staff are sociable and ready to help and serve.
Hotel in der Nähe von North Yorkshire100 % der Besucher entscheiden sich für diese Gegend
KKristin Nicole2025.03.08
An adorable hotel in York, I booked another night because we loved it and wanted to relax.
It’s just a short walk away from the main old town Centre, wasn’t a problem even in the rain.
Very clean and quaint decorations, love the 4-poster bed and the towel warmer. Also provides bathrobes, slippers and even a complimentary snack room. We could go grab some chips in the middle of the night if we wanted to. We didn’t eat, but we had some cocktails at the bar downstairs and coffee in the morning. Service is great.
We had a comfortable stay with a spacious room and great amenities. However, there was a party in the lobby during our stay that made the area quite crowded and noisy. Despite that, we still had a good experience overall and would recommend it for families.
Das jahrhundertealte Hotel wurde renoviert und ist insgesamt in Ordnung.
Das zur Verfügung gestellte Zimmer war im Grunde nur die Treppe hoch neben der Hotellobby und man befand sich im ersten Stock. Das Badezimmer war sehr klein und für Mädchen war es schwierig, sich zu waschen und zu trocknen ihre Haare, weil sie so viele Haare hatten.
Die Weihnachtsatmosphäre ist sehr gut, die Bar ist gut und es gibt lokales Yorker Bier.
Hotelgäste parken für 7 Pfund pro Tag. Sie müssen die Parkgebühr beim Check-in an der Rezeption benachrichtigen und dann auf dem Parkplatz parken, andernfalls wird eine Geldstrafe von 100 Pfund fällig!
Die Lage des Hotels ist sehr gut. Es ist etwa 2 Kilometer vom Internet-Promi-Check-in-Punkt im Zentrum von York Town entfernt. Es ist sehr günstig und bequem, Uber anzurufen. Auch die Bestellung zum Mitnehmen ist sehr praktisch. Diagonal gegenüber dem Hotel gibt es eine Tankstelle und einen 24-Stunden-Supermarkt.
Zwei Schritte außerhalb des Hotels befinden sich das Holiday Inn, die York University und der Tesco-Supermarkt, was sehr praktisch ist. Wenn man sich die Karte anschaut, ist es auch ganz in der Nähe einer Steckdose. Alles in allem eine Lage weit vom Stadtzentrum entfernt, aber sehr praktisch!
Im Zimmer werden Lotus-Karamell-Kekse zubereitet. An der Rezeption erhalten Sie Einweg-Hausschuhe und Zahnbürsten, die im Zimmer nicht verfügbar sind. Möglichkeit eines späten Check-outs um 13:00 Uhr.
Das Zimmer schien über zwei Klimaanlagen, aber keine Fernbedienung zu verfügen. Es schaltete sich plötzlich mehr als ein Dutzend Mal pro Nacht ein und aus, was ziemlich beängstigend war, aber schließlich ist dies ein jahrhundertealtes Hotel.
Die Platinum Ambassador Card von Marriott beinhaltet keine Vorteile wie Frühstück.
Insgesamt ist das Übernachten doch ok, der Preis ist günstig!
This was a treat from me to myself. I had a fabulous time at Middlethorpe Hall. From the spa to the dinner to the breakfast and treatment the next morning. It was a dream. The garden is also very pleasant to walk around and every single staff member I crossed paths with made sure I felt welcome. I highly recommend!
Großartige Lage mitten im Herzen von York. Das Zimmer selbst ist sehr klein, es gibt eine Dusche im Zimmer, aber keine Toilette, beheizte Wandheizung, keine Klimaanlage, Fenster können nicht geöffnet werden, alles wird stickig / hypoxisch, nur eine Nacht zu bleiben kann in Ordnung sein, es wird nicht für mehr als eine Nacht empfohlen.
My experience from entrance to reception was excellent, making me feel instantly at ease. It was clear that all staff members were dedicated and proud of their work, consistently going out of their way to assist guests. The breakfasts were truly wonderful and delicious! I especially want to commend Steve, the breakfast chef, whose outstanding cooking was matched only by his incredibly cheerful smile.
Very pleasant staff on check in.
Parking free and could spill into Toby Carvery car park next door with no fear of being stung for parking charges.
Room had everything we needed and was accessible - hairdryer attached to mirror.
Places to hang towels on walls. Plenty of hanging space. Spacious shower and Dove toiletries.
Comfy beds.
Excellent breakfast.
Staff were brilliant. Dealt with spillages efficiently and with a smile and tables were cleared promptly.
Only negative was decor was perhaps a little tired.
Perhaps a key card entry to access bedrooms although reception was 24 hour.
Would recommend 👍
Sehr gut
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8.4/10
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9.4/10
Wunderbar
KKristin NicoleAn adorable hotel in York, I booked another night because we loved it and wanted to relax.
It’s just a short walk away from the main old town Centre, wasn’t a problem even in the rain.
Very clean and quaint decorations, love the 4-poster bed and the towel warmer. Also provides bathrobes, slippers and even a complimentary snack room. We could go grab some chips in the middle of the night if we wanted to. We didn’t eat, but we had some cocktails at the bar downstairs and coffee in the morning. Service is great.
CClaytonIt was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement.
Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing.
We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act.
This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it.
The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing.
No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping.
This places lacks staff that care or take pride in their work.
The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath.
Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front.
Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.
JJennieI’ve extended my stay as I’m enjoying my room. It’s a great hotel, fantastic location, spacious and clean. Breakfast is fab. I’m not understanding any of the negative reviews?! It is a 20 min walk from the station but that’s because most of the attractions are a 15 minute walk from the station anyway! I would definitely book here again.
GGastnutzerThe hotel is in a perfect position.
The first room was a bit tatty and at back of hotel when asked they moved us straight away.
The staff are very helpful and really pleasant. Great place for a short break.
Was just me and my little dog and he was made very welcome. Would love to return.
Photo is the view from our room 😊
IISARIWe had a comfortable stay with a spacious room and great amenities. However, there was a party in the lobby during our stay that made the area quite crowded and noisy. Despite that, we still had a good experience overall and would recommend it for families.
PPing ShingHotel Rezeption hat sehr gute Service. Wir sind früh an das Hotel angekommen, aber die Rezeption hat auch Hotelzimmer für uns eingerichtet, so fühlte sich das Hotelservice sehr gut.
Für andere Dünne ist das Hotelzimmer etwas älter, aber das Zimmer ist sauber. Insgesamt hat guter Service und Hotel. Danke
GGastnutzerGood sized double room and bathroom.
Generally all was as expected, and although housekeeping did not come in to refresh supplies, I could easily obtain more teabags etc in the reception area.
I was surprised there was no bath mat, thus the bathroom floor became quite wet unnecessarily.
The staff were all very friendly and welcoming and I would recommend this hotel for it’s location.
GGastnutzerHotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault.
NnigelFirst the positives.
The room was very clean, comfortable and bathroom was obviously recently refurbished.
Breakfast was excellent and good value, but more on that later.
Now the not so good, or could do better!
The check in policy is ludicrous, I understand they need to have a designated check in time, but whilst waiting (40 minutes) I overheard the staff clearly stating that all rooms were ready for guests, but as people were entering the reception they were informed that check was not possible until 3pm and they had to wait or pay £10.00 for an early check in!
The result was a packed reception and when they did commence check in, due to a “new system “ it was painfully slow! Very poor customer service.
The breakfast was good value, but the attitude of the cashier guy was poor at best, probably rude if to be defined. On approaching him I was asked “ breakfast for two “ to which I replied “ no there’s only one” to which he snapped “ well I’m not to know that!”
Not expected and yes rude!
WWeixubeautiful seaview with large indoor space
friendly reception and bartender
great storage service
the only thing is……it's no a easy job to carry your suitbase all the way up to the spot
you have to make some scarifice for the view that makes sense anyway.
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