This is very good for a 3-star hotel at the price charged, and the management has taken steps to rectify some of the problems mentioned in other reviews. My wife and I were in a standard twin room which has been recently refurbished. The room was simple but had new furniture, carpet and bathroom suite and was pleasantly decorated. The mattresses were comfortable. The buffet breakfast offered a good choice, but the sausages could have been of better quality. There was entertainment in the form of different solo vocalists every evening starting at 8.00pm. This was slanted toward an older clientele (centring mainly on coach parties), and many have limited appeal to younger customers. The bar prices were fairly average, with a 2 for 1 offer for the coach parties (not us). The big criticism many reviewers have of hotel internet has been addressed and there was good free internet in our room with a download speed in excess of 20 meg. There is no dedicated car park, but ample unresticted street parking all around the hotel, certainly at this time of the year. There is a rear hotel entrance adjacent to the coach car part that is only about 300 metres from the seas frong. The Babbacombe cliff railway is only a futher 100 metres away. Also close to this rear entrance is a Tesco Express. There are several restaurants and pubs within walking distance, as is Plainmoor, the home of Torquay United.
We felt that the downsides were minor but some customers may miss having a room fridge or in room safe, and as mentioned the breakfast could be improved with quality sausages and grilled rather than tinned tomatoes. One oddity in our room was that a mains power outlet next to the tea/coffee tray had had a blanking plate fitted, when a 13 amp socket would have made it possible to use the kettle in that position (looks like a very easy fix if management read this).
If you are not sure where to stay - don’t waste any time looking elsewhere, I can 100% recommend staying at Arran Lodge. We were so impressed with how well we were looked after, a clean and kept room with everything you might possibly need, including a welcome treat - homemade cake, space to park the car outside the house, a welcome reception and the most wonderful breakfast choice! Staying here was a treat and will definitely be back! Thank you for being such great hosts! Anna and Chris
Die Lage ist gut für die Südwestküste. Zimmer komfortabel, aber die Qualität des Services, Essen und Trinken war hervorragend. Insbesondere Frühstücksmenü und Abendessen hatten eine breite Palette von lokalen Lebensmitteln, die über unsere Erwartungen hinaus gekocht und zubereitet wurden. Wein und Bier waren ebenso beeindruckend. Wir haben ein bisschen in Norddevon reisen und das ist ein Gestein eines Ortes.
What a gem! Stayed 1 night in this amazing accommodation after attending a wedding locally. Room and bathroom very clean, lovely cotton sheets, comfortable bed. Breakfast was included and was wonderful! Cooked options, cereals, toast, etc. Orders were taken and served by the waiter who was fun and quick to have a joke!
The lady on reception was very friendly and helpful as were all the staff including the lovely cleaner who prepares the rooms.
I wouldn’t hesitate to recommend it and would happily stay much longer and explore the local area. Thank you so much for a wonderful stay.
Wenn Sie bei Durrant House Hotel übernachten, sind Sie in der perfekten Lage, alles zu erkunden, was Torridge zu bieten hat.
Gehen Sie im schwimmbad der Unterkunft schwimmen. Sie können sich auch das beheizter pool ansehen. Um neue Energie zu tanken oder einfach nur zu entspannen, besuchen Sie die Einrichtungen spa, massageraum, bereich zum sonnenbaden oder fußbad der Unterkunft. Der fitnessraum bietet Gästen einen Ort zum Trainieren.
In der Unterkunft finden Sie ein restaurant mit einer Vielzahl an Speisemöglichkeiten. Genießen Sie eine Mahlzeit bequem von Ihrem Zimmer aus mit zimmerservice im hoteleigenen restaurant. Lassen Sie Ihren Tag mit einem Drink an der bar ausklingen.
In diesem hotel finden Sie auch Einrichtungen wie garten, kinderspielplatz und spielzimmer.
An der Unterkunft steht ein kostenlos-Parkplatz zur Verfügung.
Great location just a short walk away from the pier and 10-15 min drive from Babbacombe. Clean, cozy rooms with nice shampoo, conditioner and shower gel provided. Fantastic, freshly made delicious breakfasts. Thank you Jonathan & Sade for such a pleasant stay!
Enttäuscht, dass es keinen Kühlschrank im Zimmer gab
Aber die Sauberkeit war insgesamt gut
Schöner Bademantel
Toilette roch nach abgestandenem Urin
Betten waren hart, ebenso die Kissen. Ich hatte zwei Nächte lang keinen erholsamen Schlaf
Essen im Restaurant (3 Gänge) war reichlich und das Preis-Leistungs-Verhältnis war gut
Insgesamt eine angenehme Unterkunft, weshalb ich auf die Rückkehr meines Mannes von seiner Operation gewartet habe
Der Lebensmittelladen war eine gute Ablenkung, ebenso wie KFC
Ms um die Ecke und Aldi
Auch erlesene Weine
Würde aber wieder hier übernachten
Reception could have been quicker especially with lots of customers as the queue was building up. Wifi access could have been clearly posted or communicated as there was no guidance on welcome brochure or notices.
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GGastnutzerIch hatte eine hervorragende Erfahrung im Leonardo Hotel Plymouth. Von dem Moment an war das Personal warm, willkommen und unglaublich professionell, so dass der Eincheck reibungslos und stressfrei war. Das Zimmer war platzlos, geräumig und gemütlich gestaltet, mit einem komfortablen Bett und modernen Einrichtungen, die meinen Aufenthalt entspannen.
Die Lage ist perfektrecht im Herzen von Plymouth, nahe der Wasserfront und lokale Attraktionen, die die Stadt erkunden machte hart. Frühstück war hervorragend, bietet eine breite Palette von frischen und leckeren Möglichkeiten, den Tag zu beginnen.
Was wirklich herausgekommen war, war die Aufmerksamkeit auf die Details und die echte Gastfreundschaft des Teams. Sie gingen oben und weiter, um sicherzustellen, dass alles perfekt war. Ich empfehle Leonardo Hotel Plymouth allen, die Komfort, Komfort und außergewöhnliche Service suchen. Ich werde sicher zurück!
GGastnutzerThis is very good for a 3-star hotel at the price charged, and the management has taken steps to rectify some of the problems mentioned in other reviews. My wife and I were in a standard twin room which has been recently refurbished. The room was simple but had new furniture, carpet and bathroom suite and was pleasantly decorated. The mattresses were comfortable. The buffet breakfast offered a good choice, but the sausages could have been of better quality. There was entertainment in the form of different solo vocalists every evening starting at 8.00pm. This was slanted toward an older clientele (centring mainly on coach parties), and many have limited appeal to younger customers. The bar prices were fairly average, with a 2 for 1 offer for the coach parties (not us). The big criticism many reviewers have of hotel internet has been addressed and there was good free internet in our room with a download speed in excess of 20 meg. There is no dedicated car park, but ample unresticted street parking all around the hotel, certainly at this time of the year. There is a rear hotel entrance adjacent to the coach car part that is only about 300 metres from the seas frong. The Babbacombe cliff railway is only a futher 100 metres away. Also close to this rear entrance is a Tesco Express. There are several restaurants and pubs within walking distance, as is Plainmoor, the home of Torquay United.
We felt that the downsides were minor but some customers may miss having a room fridge or in room safe, and as mentioned the breakfast could be improved with quality sausages and grilled rather than tinned tomatoes. One oddity in our room was that a mains power outlet next to the tea/coffee tray had had a blanking plate fitted, when a 13 amp socket would have made it possible to use the kettle in that position (looks like a very easy fix if management read this).
AAlbert YLDinner and B’fast is good in term of quality and staff friendliness but few unpleasant experiences during the stay happened
1. Rooms nearby possible is family with few rooms together as whole night is keep the door banging noise in and out
2. The bath room door cannot close properly maybe the door hinges is a bit loosing
3. Smoke detector activated at around 11:00 for around 1 min, and I found that it is a testing but no one informed in advance upon check in or guest letter in room until I approached to the housekeeper and clarified
4. Started in the morning around 10am, housekeeping staff start cleaning the rooms nearby but the door keep banging banging more than 20 times, it is really annoying
5. Cleanliness, few hair found in the washroom basin and one piece on the duvet cover
In conclusion, hotel location is good, staff friendly but the hardware and fire alarm is really made my stay unpleasant
GGastnutzerThe hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation.
Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before.
Breakfast was good, although I’ve had better.
GGastnutzerOnly stoped the night great customer service from the staff the hotel is nice and clean and the room had shower and bath and the double bed was really comfy tea and coffee facilities in the room excellent stay
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
MMarkl THier war erstmals geblieben, aber erstmals seit OYO es von Mercure übernommen hat. Sehr zentral und gut ausgestattetes Hotel. Sehr hundfreundliches und sehr willkommenes Personal. Nur Beschwerde ist die begrenzte Parkplätze, die £12.50 pro Tag kosten, wenn Sie eine Slot erhalten können. Die Zimmer sind geräumig und sehr sauber. Sicherlich bleiben Sie hier wieder, wenn in der Stadt.
BBrenlu52Sehr genießt, Zimmer sehr sauber, Hausaufbewahrung ausgezeichnet, Frühstück war sehr leckeres Essen warm und schnell gefüllt Personal hilfreich Empfangspersonal sehr hilfreich:Alles war in der Nähe, das einzige, was Torquay vernichtet ist die Beggars außerhalb von jeder Raum, schäme sicher Rat kann sie zu Hause, besonders, da sie Familien in die Erleichterung setzen
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