Hotels mit Frühstück in Victoria, Australien

The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.

Die Lage des Hotels ist wirklich gut. Es ist super bequem, vom Terminal zum Hotel zu kommen. Die Zimmergröße ist gut für Entpacken und Ihre Sachen für die Reise wiederpacken. Da wir nicht das Frühstück in die Buchung aufgenommen haben. Es gibt 2 Alternativen zum Frühstück: 1. Das Frühstück des Hotels für 35AUD/person 2. Deli Cafe. Wir hatten dort einen Sandwich und Muffin. Es ist schnell und einfach, morgens bereit zu werden.

Perfect stay. They reached out beforehand to check in with me. Arrived early and they allowed an early check in with a free upgrade. Room was spotless and well equipped. Kitchenette with all the equipment you'd need, small washing machine, free Netflix and impressive little touches like a free bottle of wine if you solve their Rubik's cube and a free packet of popcorn on request. Lounge is well equipped and breakfast was good (eggs, sausages, bacon, mushrooms, tomatoes, beans, some pastries and yoghurts, a waffle maker, juices, coffee and teas, etc.). Staff were always friendly. An excellent stay overall!

Unfortunately, my experience at Novotel Melbourne Central was quite disappointing, especially considering that I had a very positive experience at Novotel Sydney, where my daughter and I were treated with great kindness and hospitality. I had an issue with the breakfast arrangement that was handled in a very uncomfortable and embarrassing way. At check-in, I specifically asked to add breakfast for the three days of our stay. I explained that I am an ALL – Accor Live Limitless member and that I had received an email stating that ALL members would receive a discount on breakfast. The receptionist confirmed the benefit and also told me that my 11-year-old daughter would not be charged. I was informed that the total cost for breakfast for the three days would be AUD 56. I paid the amount at check-in and, naturally, assumed everything had been correctly arranged. However, the following morning, when we went to breakfast, the staff member told me that breakfast was not included in my reservation. I explained that I had specifically added it during check-in and showed him the payment receipt from my card. Instead of simply checking the situation and resolving what was clearly a possible system or communication error, I was repeatedly questioned: who had checked me in, when I had become an ALL member, and whether I had any proof that breakfast had been added. The whole situation was extremely uncomfortable and embarrassing. I had done exactly what was required at check-in, had paid for the breakfast, and had proof of the payment. Nevertheless, I felt as though my word was being questioned. I explained that I would make a complaint. The staff member then reluctantly took down my room number and directed us to a table next to the service area, despite there being several vacant tables in the main dining area. This made the situation even more unpleasant. I understand that mistakes can happen, particularly if there is an issue with the hotel system or communication between staff members. What I found unacceptable was the way the situation was handled. It gave me the impression that the staff may not have received adequate training on how to deal with guests when an operational error occurs. The appropriate approach would have been to acknowledge the possibility of a mistake, verify the payment and resolve the issue discreetly and courteously, rather than making the guest feel embarrassed or disbelieved. Unfortunately, I also experienced problems with the cleanliness of the room. The bed was poorly made, the toilet and sink were clearly not properly cleaned, and a cup had been placed wet on the tray. These details contributed significantly to my overall negative impression of the hotel. This was particularly disappointing because our experience at Novotel Sydney was excellent. We were welcomed warmly, treated very well and felt genuinely looked after throughout our stay. Unfortunately, our experience in Melbourne was very different. I hope the hotel management will take this feedback seriously, particularly regarding staff training, guest communication and housekeeping standards. The issue could have been handled very differently and would have avoided turning a simple operational mistake into an unpleasant and embarrassing experience.

Die Lage ist super, man kommt schnell vom Zentrum Melbournes aus und die Straßenbahn ist gut erreichbar. Das Zimmer selbst ist ordentlich und sauber, obwohl ich zwei Betten gebucht hatte, aber nur ein Kingsize-Bett bekam. Das ist aber trotzdem in Ordnung. Das Badezimmer ist schön, nur die Duschseife wurde nicht nachgefüllt, was etwas ärgerlich ist. Ansonsten: Schönen Aufenthalt!

Das Zimmer war genau wie beschrieben und mit Kochtop, Mikrowelle und Kühlschrank brauchte nicht die ganze Zeit aus. Personal am Frontdesk war sehr hilfreich und nichts war zu viel Probleme für sie. Das Hotel ist vielleicht nicht das flashigste Hotel, aber es ist großartig für Geld und in einer tollen Lage mit einem Zugstopp direkt außerhalb der Vordertüren, empfehlen Sie dieses Hotel.

Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.

Die Schalldämmung ist sehr schlecht. In den Zimmern nebenan und im Obergeschoss ist das Geräusch von fließendem Wasser deutlich zu hören. Es ist sehr laut. Darüber hinaus ist das Geräusch der Tür des Nachbarzimmers, die sich schließt, sehr laut. Es gibt überhaupt keine Schalldämmung. Es ist zu übertrieben, jeden Morgen geweckt zu werden. Noch enttäuschender war das Hygieneproblem. Ich war fünf Nächte dort und habe außer dem Handtuchwechsel kaum eine Reinigung gesehen. Der Gesamteindruck war nicht sehr sauber. Insgesamt würde ich dieses Hotel nicht noch einmal wählen und es auch Leuten, die Wert auf die Qualität der Erholung legen, nicht empfehlen.

Ich genieße einen Aufenthalt in der Promenade Crown in der Nähe des öffentlichen Verkehrs, des Essenshalls und vieler Orte, um dort zu schließen. Ich bin sehr enttäuscht über den Vorfall, bei dem wir für Wasser mit Füllbehältern beschuldigt wurden; wir hatten zuvor den Gästen gestellt, ob es erfreulich war, und sie bestätigten, dass es.Ein weiteres: unser Zimmer war nicht gereinigt, Obwohl wir die ”Make up the room”-Anzeige ändern.

The room was spacious enough for a single bed. It’s clean and has everything I needed for a night stay. It was 4 minutes walk from Southern Cross Station. Nice restaurants nearby