Strand-Hotels in Bolivar, Kolumbien

"We stayed 3 nights at this very comfortable hotel. We even wanted to extend one night and they were fully booked, which shows how popular they are. The decor from reception to lobby to room was a delight with full use of natural materials, giving a zen feel. The breakfast was buffet, but chouce of hot dished was limited. Also, we wanted to go for a swim at sunset, but the pool at this time was used as one big cocktail bar, literally dozens lounging in the,water, so that was disappointing."

"Das Essen kann auch sein, das Hotel ist abgelegen. Wenn es warmes Wasser gibt, wo man schwimmen kann, ist es besser. Andere Hotel-Helikopter und andere Zeiten sind ein bisschen lang. Alles, was im Hotel gegessen wird, ist gebührenpflichtig. Wenn Sie nicht bezahlen, sind Sie gut."

"The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning."

"Nos alojamos en una Villa con piscina privada, todo fue maravilloso, el desayuno muy variado y si quieres te lo acercan a la Villa, el menú de comidas bastante variado y rico."

"Sehr gutes Hotel. Aber es gibt ein Problem, der Balkon des Meeresblicks ist zu scharf, und ich bin leicht auf ihn vertraut und ist fallen."

"Das ist ein 3.5/4 Sternhotel. Für die Marke wartete ich auf ein höheres Serviceniveau und bessere Einrichtungen. Das Fenster in unserem Schlafzimmer war schmutzig bis zu einem Punkt, wo wir kaum die Außenseite sehen konnten, einige Bereiche brauchen TLC, und einige Möbel brauchen Ersatz. Die Beleuchtung im Zimmer ist nicht bequem (entweder ganz hell oder total dunkel, nicht zwischen). Der Fernseher hat uns irgendwie nicht kontrolliert (nur die Fernsehbox). Sie fühlten sich, dass wir aufwachen müssen, um uns daran zu erinnern, dass wir am Mittag checkout brauchen (die ich billig, brutal und unnötig finde). Ich kam mit höheren Erwartungen und war leider enttäuscht. günstige Punkte: gutes Bett + freundliches Personal."

"Die Lage im historischen Zentrum ist hervorragend. Die Architektur des Gebäudes sowie die Einrichtung gehen fließend in einander über und sind stilvoll. Das Personal ist äußerst freundlich und Hilfsbereit. Das Frühstück ist ausreichend und lecker. Besondere Freude hat es uns bereitet das Treiben in der offenen Küche zu beobachten. Es war ein sehr schöner Aufenthalt und wir würden wieder Kommen."

"Große Lage - nahe dem Flughafen und über den Strand! Sehr sauber. Hatte schnell check-in. Zimmer war sehr sauber und komfortabel. Schönes Aussicht!  Wir liebt die Hotelvermietung - nahe dem Flughafen und dem Meer. Die Rezeption war schnell und das Zimmer war sauber. Wir liebt es!"

"Room is upgraded with balcony for additional pay at check-in counter. Good experience with late check out at 1pm."