Hotels mit Bar in Marrakesch-Safi, Marokko

Am Tag des Eincheckens kam ich sehr spät an und sagte, ich wolle ein ruhiges Zimmer, also wurde ich in die innerste Ecke geschickt. Als ich die Tür sah, waren die Vorhänge nicht fest genug und ich fühlte, dass es noch schlimmer war. Ich bat darum, das Zimmer zu wechseln. Glücklicherweise war das Wechseln des Zimmers ziemlich schnell, aber das Zimmer im Erdgeschoss wurde geändert, da sich auf dem Balkon im zweiten Stock ein Block befand, sodass die Beleuchtung überhaupt nicht gut war. Die drei Mahlzeiten, die ich aß, hatten keinen Tag, da das Frühstück um 10 Uhr endete. Das Mittag- und Abendessen war ähnlich und es gab nichts zu essen außer dem gegrillten Fisch und keinen Meeresfrüchten. Die Bilder täuschten. Es gibt einige Orte zum Spielen, aber das Wasser in einem anderen Pool mit Rutsche ist kalt, sodass es nur angezeigt werden kann.

Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family

From the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didn’t just provide great service, they made us feel like we were staying with family, and that’s something we’ll never forget. We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. It’s the little touches like this that create memories that last a lifetime. One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay. A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to. Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasn’t working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here. And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home. The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. We’re already missing every meal! The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. It’s something you simply have to experience for yourself. The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home. To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didn’t just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel. This wasn’t just a hotel stay, it was an experience we’ll treasure forever. We already miss everyone and can’t wait to return. In fact, we’re already looking at booking our next trip, and this time we’ll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable. See you again very soon! Harpreet & Kay

Großes Resort für aktive Familien, die ihren Sport mögen. Hierzu gehören Paddelball, Full-Size-Fußball-Pitch, Basketball, Volleyball, Tischtennis und viele Aqua-Aktivitäten. Gut Fitness & Innenpool. Geheizter Außenpool sowie eine Reihe anderer Außenpools. Einschließlich VR/Gaming und Arcades. Vielzahl von Unterhaltungen. Schöner Aquapark und Wasserräder Kurs für über 150cm Menschen enthalten. Die Lobbybar ist brillant für Kaffee und erstaunliches Backen. Auch groß für Fußball zu sehen. Zimmer sind groß, modern und gut ausgestattet. Essen ist vielfältig. Sehr schöne Auswahl an Nicht-Weg wie Königswurzeln, geräucherten Lachs, Hühnerkebabs, Türkei-Steaks, aber kann nach ein paar Tagen wiederholt werden. Alle inklusive Getränke sind gut. Der kostenlose Shuttlebus nach Medina ist nützlich. 30 Minuten entfernt. Negative Punkte sind vor allem wirklich schlechter Kundenservice, schlechte Kommunikation und einige harte Mitarbeiter! Nicht 5-Sterne-Service oder Einstellungen! Dies ist eine Reihe von Mitarbeitern von Rezeption Porters, ,Bar & Restaurant-Personal

Sehr wertvolles Hotel, kann als ein heißer Moment der gesamten Reise nach Marokko gesagt werden. Jedes Zimmer ist ein unabhängiges Riad-Zimmer. Der Service ist freundlich, aber leidenschaftlich. Neben der allgemeinen Mahlzeit kann die Umgebung nicht provokierend sein. Maraguash ist im Allgemeinen ziemlich schmutzig. Es gibt zwei Welten im Hotel und außerhalb des Hotels. Wenn Sie das nächste Mal wieder in Maraguash kommen, dann bedenken Sie immer noch, hier zu leben!

Ein absolut traumhaftes Hotel! Überall professionelles und freundliches Personal. Sowohl das Frühstückspersonal als auch die Mitarbeiter an der Rezeption waren überaus zuvorkommend und hilfsbereit. Die Zimmerreinigung sorgte jeden Tag für ein makellos sauberes Zimmer. Wir hatten eine Hammam-Massage, die einfach himmlisch war. Die beiden Masseure waren so gut, dass ich ihnen 10 von 10 Punkten geben muss. Ich habe schon einige Massagen genossen, aber keine war so gut wie diese. Auch die Gesichtsbehandlungen waren perfekt (10 von 10 Punkten). Es gab absolut nichts auszusetzen. Ich bin nur von mir selbst enttäuscht, da ich mich nur an den Namen eines Mitarbeiters erinnern kann: Abderrahim, der Nachtrezeptionist. Es gab aber viele andere Mitarbeiterinnen und Mitarbeiter, die mit viel Engagement und Hingabe bei der Sache waren. Wir kommen auf jeden Fall wieder und genießen dann wieder ein Hammam. Mit Abstand das beste Hotel der letzten fünf Jahre. Schade, dass ich keine weiteren Fotos hochladen kann.

Stayed here recently after booking through Trip.com, and overall it was a really relaxing and unique experience. Location: The villa is about 30 minutes from Marrakesh city centre, so it’s definitely more on the quiet, countryside side. That’s great if you’re looking to unwind away from the chaos of the Medina, but just keep in mind you’ll need a taxi or arranged transport to get around. Ambience & Property: The place feels like a peaceful retreat. The pool area is beautiful, well-maintained, and surrounded by greenery and palm trees. Plenty of loungers and shaded spots to relax, which makes it perfect for a chill day. The architecture has a rustic Moroccan charm with small villa-style rooms that add to the cozy vibe. Rooms & Comfort: Rooms are simple but comfortable. Not ultra-luxury, but clean and nicely designed to match the overall aesthetic of the property. It feels more like staying at a private villa than a typical hotel. Service: Staff were friendly and helpful, though service can feel a bit laid-back at times (which honestly matches the vibe of the place). Food & Facilities: The poolside setup is great for relaxing, though food options might be limited compared to larger hotels. Best to plan meals or head into the city for more variety. Overall Experience: If you’re looking for a calm, aesthetic getaway with a beautiful pool and peaceful surroundings, this is a solid choice. If you prefer being close to the action, this might feel a bit too remote. Rating: ⭐⭐⭐⭐☆ (4/5) Great for relaxing, but location may not suit everyone.

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

Der Ort ist schön und sauber, das Personal war auch sehr hilfreich. Aber beachten Sie, dass die Adresse nicht die tatsächliche Adresse der Riad ist. Ich reise allein, und ich buchte nur diese Riad, weil es genau neben dem Ort, wo meine Freunde bleiben. Ich fand erst, wenn ich ankomme, dass es ein 4-5mins Spaziergang von der tatsächlichen Adresse angegeben auf trip.com. Das war sehr irreführend und sie sollten die richtige Adresse aktualisieren. Kudos an das Personal, das sehr nett war, mich viele Male zu gehen, da ich lieber jemanden zu mir zu gehen früh morgens, und in der Nacht. Wasser, und auch sehr hilfreich und freundlich. Ein weiteres Problem, das ich hatte, war, dass ich einen Flughafentransport organisiert habe, um mich vom Flughafen zu nehmen, und es wurde dem Fahrer gesagt, dass er das Hotelzeichen mit meinem Namen tragen wird. Ich konnte den Fahrer nicht finden und panikiert, wieder, weil ich allein reist. Ich musste die Riad anrufen, um zu begreifen, dass der Fahrer nicht das richtige Zeichen trägt, sondern ein anderer Name ähnlich Riad Dar Massai, und hatte nicht meinen Namen auf ihm. Das war ehrlich gesagt unmöglich, zu erkennen, wer mein Fahrer ist. Das Zeichen sollte zum ersten Mal in Marrakesch für den Gast klar gemacht werden, um nur ”RIAD DAR MASSAI + Name des Gastes” zu zeigen. Schließlich war das Klimaanlage groß, aber die Schleifen waren wirklich dünn. Ich weiß, sie lieferten zusätzliche Schleifen, aber ich habe es nicht verwendet. So bin ich sehr kalt in der Nacht. Neben den wenigen Nachteilen ist es im Allgemeinen ein schön gestaltet Riad, ich liebe die Innenarchitektur wirklich, und die Zimmer sind sauber und geräumig, Duschen sind heiß und schön.

I was checked in by Ismaelle and checked out by Jamal. Both are extremely helpful and friendly, offering valuable cultural and local tips. Those really come in handy to me. I appreciate it. Navigating through the medina of Marrakesh can be really sketchy after 12PM, as the alleyways are jam-packed. I had an issue figuring out where the Riad was situated, because the map on Trip.com was wrong. Trust Google's information here folks. A mosque is just on the next street, so you will hear the chanting sounds very close. Other than that, it is free from other bike noise or people. Very quiet during the night, which I found very rare in this city. I was served with a tea and biscuits upon arrival, and the tea was amazing. So Ismaelle arranged Jamal(because I was going out and coming back in the night) to teach me how to brew the tea how local would do. Great hospitality. Jamal and Abderrahmane(who works at another venue of this riad) were so friendly and shared some really helpful tips to get around. I am not talking about some ready-to-share knowledge, but they gave some actual tailored concierge-level information. Jamal also offered to give his hand in the morning to move my luggage, as I was in a minor difficulty, and walked with me and my luggage for 40 mins before 7AM. Breakfast at the rooftop was so nice and a lot better than the other riad I went to. If you found this riad is available for your travelling time, book it. You will have no regret.