Hotels mit Bar in Leicestershire, Vereinigtes Königreich

Was good. Staff were helpful too

The Grand is in the middle of an extensive refurbishment programme. I booked 4 room for 2 nights on each side of my daughter's graduation - which I explained to the hotel in advance, so we could have rooms close together to help with hairdressing etc. First the good - beautiful building with stunning original features within a contemporary refurbishment. Stunning public areas, easy parking (albeit the car park is v tatty). The BEST service staff - accommodated all our requests, gave my daughters free parking as a gift. Everyone was delightful, helpful and effective. The bar was superb, superb service and drinks. Breakfast was gorgeous - huge variety with quality ingredients, beautifully presented. The rooms were simple yet luxurious. V nicely appointed bathrooms, comfy bed, lovely shower products. The bad - two of us had to change rooms due to ineffective / not working aircon. Unfortunately, my room was worst with heat topping 33 degrees, even hotter when the hairdresser arrived. I GOT NO SLEEP due to the heat. My friend had already had her room changed before she arrived due to a maintenance issue but her new room had no aircon at all - worth knowing that 4 stars does not mean aircon in all rooms (only 50%) have it. After having to back up we were allocated new rooms. My friend's room was an upgraded one. Mine was not, but the aircon worked to a nearly acceptable level. That said, nothing close to the ”fridge” temperature my daughter / boyfriend and her brother, enjoyed. I spoke to the manager after breakfast as I checked out. He too was charming and completely accepted my complaint. In essence, the ”build” is still happening and he is reporting the snagging issues. Given dinestiv builds can be a nightmare, he did my sympathy as he is trying to coordinate this, much larger build, with people getting in the way. I would love to revisit in 6mths or so - as so much of what they are doing is fantastic - its just quite there yet...but it will be fabulous!

The accommodation was clean, the usual kettle, coffee and Tea was provided. Water was provided via a carefree ( flip open bottle with a stopper ). Not sure the tap water in the room was safe but the water supplied was good which was handy as you could not fill the kettle from the wash basin , which was small in size. My room had a walk in shower but it was in the shape of a quarter circle with the doors closing in the centre. If you were a large person getting in or out it was a squeeze. Towels, soap and shampoo provided but the satchels were difficult to open. Scissors or a sharp knife would be needed or very strong fingers lol. The bathroom was clean however there was an aroma maybe from the stench pipe but all in all it met my needs. Access was from a side door which you could unlock with the keys given to you when you book in at the bar. Be mindful all rooms are one floor up, the stairs are steep with one handrail so if you are disabled don't book here. Zowie was the lady in charge, polite, helpful and freindly but sadly the opening times of the bar are limited. Open from 12 midday to 10pm Mon to Friday and longer on Saturday and Sunday. They obviously do a good Sunday lunch as I arrived Sunday and the place was heaving with customers. Never got a chance to sample their cuisine , breakfast was in a cafe about 2 minutes walk away. I was out early and back late hence I did not eat there. Parking is free, but if you arrive Sunday the carpark will be full up with hungry customers. There was a housekeeper who would tidy the room, change the towels but the bedlinen is not changed daily. Overall the stay there was good however as there is no breakfast included it borders on being a little overpriced.

From the images and location this hotel looks stunning. Upon arriving it was quickly noticed that the hotel is in much need of an upgrade in every aspect. The decor is very dated, no locks on the toilets in reception, cloudy water from the taps, stale beer from the bar taps, cold shower ( staff tried to reset the boiler), dirty towels in the toilets Body wash and hand soap were the same, looked just like washing up liquid :/ Free continental breakfast was included which was ok, the cheese was sweaty and once the very small amount of pastries had gone, that was it, no refilling. Coffee ran out as did the cups. Avoid the sausages if you go for a cooked breakfast , I can only describe them as mushy The one thing that was pleasant other than the location, were the staff. They are extremely friendly, I hope the owner or someone can invest in this place. Has such potential to be beautiful but really was like something out of a comedy sketch

Von dem Spaziergang zum Hotel bis zum Check-in wurde ich von angenehmem und schönem Personal, hilfreich und glücklich begrüßt. Im Bar für einen schnellen Getränk vor dem Abflug zum Zimmer blieb und die Bar und das Restaurant war sauber, warm und einladend. Es war schön, dass es von anderen im Hotel zum Abendessen verwendet wird.  Der Aufzug war nicht arbeiten, aber die Treppen auf meinem Stock waren kein Problem, ich reiste Licht. Das Zimmer, das ich reservierte, war ein Doppelzimmer, das für die eine Nacht, die ich geblieben war, sauber und komfortabel war. Perfekte Lage am Bahnhof und genügend nahe den Geschäften und Bars in der Stadt selbst.

Das Zimmer war sauber, komfortabel und gut gepflegt. Das Bett war sehr komfortabel, und das Hotel war ruhig bei Nacht, so habe ich gut geschlafen. Das Personal war freundlich und hilfsbereit, und der Gesamtaufenthalt war angenehmen. Ich würde mich freuen, in Zukunft wieder hier zu bleiben.

Lovely stay at the hotel. Travelled to watch rugby at the Uni. Perfectly located. Great staff. Thank you.

Wir - als Familie von 4 (2 Erwachsenen, 2 Kindern) hatten eine wunderbare Erfahrung auf der Insel Leonardo Hotel Hinckley. Das Hotel war schön und sauber, das Personal war freundlich und willkommen mit einem Lächeln, das Frühstück war großartig mit einer Vielzahl von Essen und Getränken für jeden von uns und wir hatten auch schöne Zeit im Pool mit kostenlosen zusätzlichen Handtüchern! Wir würden das Hotel definitiv empfehlen und wiederkommen.

This Days Inn made a great first impression thanks to its welcoming reception area. The staff at the front desk were friendly, polite, and quick to assist with check-in, making the whole process smooth and stress-free.

The location is fantastic! 10 minute walking distance to the theatres and shopping areas. The facade is clean and appealing and on entering the building, the bar/restaurant area really provides a wow factor. I had a double room which were two single beds pushed together, so there was no room to stretch out. The kitchenette doesn't come with washing up liquid or a sponge, so I was a little confused as to how I was supposed to clean up. The toilet was lovely, but having lifted the toilet seat, the toilet bowl was filled with yellow liquid. Easily solved with flushing. The shower was glorious I didn't want to get out. The rooms are not sound proofed so if you are a light sleeper like me, make sure you take your ear plugs. On the whole I paid £80 for the room on Trip, other sites were charging £140 so I do think I got a good deal. I paid for what I got.