Hotels mit Bar in Dorset, Vereinigtes Königreich

"I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made."

"This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal."

"Die meisten Mitarbeiter waren außergewöhnlich freundlich und hilfreich. Wir haben uns an die Stelle gepostet, um zu fragen, ob wir unsere Taschen in einem sicheren Ort verlassen können, als wir am Morgen einer Hochzeit und vor der offiziellen Eincheckung angekommen waren. Das Team antwortete innerhalb der Stunde. Wir konnten auch einen Telefonladen nehmen. Unser Zimmer war sauber und gemütlich. Die Gesamtenergie des Hotels war während unseres Aufenthalts ruhig und ruhig. Die Lage war auch ziemlich zentraler, es schien. Wir genossen unserem Aufenthalt!"

"I recently stayed at this hotel for my holiday and had a wonderful experience. The rooms were clean, comfortable, and beautifully decorated. The staff were friendly and always ready to help. The hotel location was perfect, close to the beach and local attractions. I especially enjoyed the food at the restaurant and the relaxing swimming pool area. The service was excellent, and the atmosphere made the holiday very enjoyable. I would definitely recommend this hotel to anyone looking for a relaxing and comfortable stay. Amazing hotel with friendly staff, clean rooms, and excellent food. The location was perfect for our holiday, and the service was outstanding. I would happily stay here again."

"Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced."

"Schönes Hotel, gut gelegen mit super hilfsbereitem und freundlichem Personal. Ich würde dieses Hotel sehr empfehlen, und das Frühstück war ausgezeichnet!"

"The first day we were given a room with a double-bed instead for a room with a kingsize bed which we have paid for. Very disappointed with the manager Rose who kept saying that we got the right room instead of admiting that the Indian guy at the reception has given us the wrong room. Sometimes it is better to admit that a misstake was made instead of covering up for the staf. Very grateful that the receptionist Jasmin identified the problem the second day and gave us the room that we have paid for. She was excellent at customer service. However, dealing for 45 min with the manager Rose the night before left us very dissatisfied. The staff att the coaching breakfast was very nice and the breakfast was good."

"Es war ein schönes Zimmer und hatte ein Bad. Meine Haustiere. Erst Nacht vermisste seine Medizin! Meine erste Nacht war gut. Am zweiten Nachtaufenthalt wurde ich im Bett angegriffen, während ich schlief! Ich fühle mich immer noch krank!"

"Insgesamt ist es eine große Lage und die Einrichtungen sind wirklich gut, vor allem der Innenpool und der Fitnessraum,. Das Zimmer war in ernster Notwendigkeit einer Renovierung (Es gab Löcher in den Wänden) und krampfte (Familiezimmer für 4) aber wir schliefen gut in den Betten. Dass wir nicht einen Schüttel in der Badezimmer-Klebepuppe hatten, war auch nicht hilfreich. Wir haben das Frühstück vorbezahlt und fanden es ein wenig fehlend. Obwohl es ein wenig Variante (Kaffee, Tee, Getreide, Toast, Brot und Gemüse, englische Frühstücksartikel wie Bohnen, geschrotet Eier, schwarze Pudding, Sauce usw.) gab, könnte die Qualität mit etwas mehr Aufmerksamkeit/Betreuung ein wenig besser sein. So waren die geschroteten Eier ziemlich trocken und geschmackvoll fast wie Kunststoff, während die schwarze Pudding wirklich trocken war. Ich denke, das könnte entweder durch die Rotation der Lebensmittel gelöst werden, so dass es nicht zu lange in den Heizgeräten sitzt, z.B. Frühstück beginnt um 6:30 und wir gingen immer um 8:30, also das Essen dort sitzt fast 2 Stunden."

"Das Swanage Grand Hotel hat eine gute Lage, 20㎞ von Bournemouth und 14㎞ vom Bahnhof Bournemouth entfernt. Das Hotel liegt auf einem Hügel und hat eine tolle Aussicht aus dem Fenster."