Apartments in Sonderregion der Hauptstadt Jakarta, Indonesien

Great place for family vacation, spacious & clean room, nice and friendly front desk

While our overall stay at Oakwood Jakarta was enjoyable, the lack of a warm welcome was disappointing. The receptionist working between 8-9 PM on October 17th, 2024, wasn’t friendly or smiling, which left us with a poor first impression. She also didn’t provide any information about the hotel’s facilities – we weren’t told how to access the pool, the restaurants, or any other amenities. It felt like we were left to figure things out on our own. This was especially surprising after spending 10 days in Bali, where everyone went out of their way to smile, offer help with our bags, and make sure we were comfortable. At Oakwood, no one even asked if we needed assistance with our luggage. Despite the disappointing service, the hotel itself was great. The room was spacious, clean, and very comfortable. The location is also a huge plus – just a 10-minute walk to PIK Avenue and around 23 minutes from the airport, making it super convenient. If the service at the front desk were improved, this hotel could easily be a top-tier choice. For now, I’d still recommend it for its comfort, location, and overall facilities – just be prepared for a less-than-warm welcome.

I recently booked a stay at Mercure Jakarta Pantai Indah Kapuk for my boss during his business trip to Jakarta. The hotel's location is excellent, offering convenient access to key business areas and local amenities. The customer service was truly impressive—friendly, professional, and always ready to assist with any needs. The overall atmosphere of the hotel is well-suited for a business stay, providing both comfort and functionality. I would highly recommend Mercure Jakarta Pantai Indah Kapuk for anyone seeking a quality business hotel experience in Jakarta.

Spacious room for my family. There are washing machine and dryer, kitchen is complete and we feel like home. pool was great and the view is superb. Definitely the best place to staycation.

1. Es gibt ein Einkaufszentrum in der Nähe und die Lage ist sehr praktisch. 2. Es gibt einen Aufpreis für das Frühstück, mit einer großen Auswahl an Frühstücken kann man sehr satt essen und das Preis-Leistungs-Verhältnis ist recht gut! 3. Sobald Sie das Restaurant betreten, müssen Sie die Sicherheitskontrolle durchlaufen. Dies ist zwar etwas mühsam, aber Sie spüren, dass das Hotel großen Wert auf Sicherheit legt. 4. Ich habe versehentlich etwas im Hotel vergessen. Ich habe es nicht bemerkt. Das Hotel hat mich sofort kontaktiert und es erfahren. Das Hotel hat auch tatkräftig bei der Abwicklung von Folgeangelegenheiten geholfen. Es hat die 5-Sterne-Qualität wirklich verdient

Ich blieb im Hotel und musste auf mehreren Orten für das Treffen reisen. Aufgrund seiner bequemen Lage, hat es mich viel Zeit bei der Reise gerettet. Das Hotel verfügt über eine nebenangelegene Mega-Mall, das viele Wahlmöglichkeiten für Lebensmittel und Einkaufen bietet. Außerdem sind die Hotelpersonal sehr hilfreich, um mir bei der Durchführung meiner Veranstaltung in ihrem Sitzungsraum zu helfen.

Die Aussicht ist großartig und die Lage ist gut. Ich habe dieses Hotel gewählt, weil es Zimmer mit Waschmaschine und Küche hat. Ich hatte ein paar Probleme mit dem Zimmer, aber das Personal war sehr nett und hat sich entschuldigt.

The city view is so wonderful. You have to try stay in this hotel at least two nights for enjoying the view. Also, the food is delicious and very various. Even you are muslim and want to enjoy meals, you can request for Sahoor meal. You have to try the pool there. It is very interesting because it has city view. Overall, it is memorable to stay here.

On the 2nd night, the hotel changed the bed sheet and now it's super clean. The club staff are extraordinary, they made sure my daughter that has many allergies is able to enjoy the good food. Thanks for Ms. Aksha, Mr. Emyr, Mr. Aksay, Chef Doddy, Ms. Wenny, Ms. Theresia and others for exceeding our expectations. After the incident of an unforeseen event next to the hotel causing the noise till 12am on the first night, the guest relation Ms. Salsa checked us to make sure we enjoyed our stay. Thank you so much. The breakfast in Anigre is superb. Many options with various local excellent dishes, from yellow rice with complete condiments, sweet and savory cooked to order, various noodles with local soup taste. The breakfast at the lounge is more international high quality dishes. Both are great and we are glad to get the chance to try both options. The Gandaria City mall is one of the most complete malls with various excellent restaurant options. The only opportunity is that we are expecting a sofa bed as advertised by Trip.com for a large king room. Trip.com needs to make sure the accuracy of the room has possible variation. In conclusion I will definitely come back to this hotel

Großes New Hotel zu bleiben. Tamara, die bei der Rezeption freundlich bedienen, während der Ein- und Auscheckung. Das Zimmer ist sauber. Das Frühstück ist fabulös.Bonus plus kostenlose HI-Tee. Die Lobby ist schön und voller Bären dekoriert.